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Your Future. Your Connection. Your Flexibility.

When you join us, you're not just selling products, you're making connections. We’re all for you bringing your unique approach to support our team and customers. Let's get started and set you up with on-the-job training and exciting career opportunities. So, make your move to Vodafone..

Your future – set you up for success

Want to step into a leadership role, or move into our corporate functions? We’ll take you there. You’ll also receive a competitive salary package with the potential to earn more through our incentive and bonus schemes! Plus, you’ll have exclusive access to new tech products from Apple and Samsung firsthand.

Your future – set you up for success

Your connection – make work meaningful

We’re in the business of creating connections across communities and technology. Our TPG Telecom Foundation empowers our people to support charities they are personally passionate about through volunteering, matching staff fundraising, and workplace giving. Connecting our people outside of the store walls is equally important to us, and our Employee Hype nights do just that.

Your connection – make work meaningful

Your flexibility – work it your way

With guaranteed days of work, you can genuinely focus on what’s important to you. Enjoy time for yourself or with your loved ones with our range of leave entitlements and health and wellbeing programs.

Your flexibility – work it your way

Join the Vodafone retail team today

Benefits of working with Vodafone

Like a bit of ‘me’ time?

  • 5 days of paid Additional Leave per calendar year (prorata for part-time employees)
  • 1 additional Volunteer Leave per year
  • Purchased leave options from 1 to 2 weeks
  • Purchased career break of 3 or 6 months

Plus, we have other leave types to support you when you need it most:

  • 16 weeks of paid Parental Leave (and when you are ready to return, we have a range of options to support you)
  • 5 days of paid Study Leave
  • 10 days of paid Health and Safety Leave
  • 20 days of paid Family and Domestic Violence Leave
  • 4 weeks of paid Gender Affirmation Leave

We care about wellbeing and have lots of great ways to support you alongside our range of different leave benefits.

  • Our wellbeing platform, Sonder, provides wellbeing support under the three core pillars of mental health, safety and medical, giving you the autonomy to access care tailored to your unique needs, on your own terms, all in the palm of your hand via one easy-to-use app.
  • Exclusive company discounts on local gym memberships, travel, and health insurance.

Love tech as much as we do? You’ll be stoked with what we have to offer!

  • Free mobile plan
  • Discount on monthly home internet connection
  • Tool of trade device for leaders
  • Payment plans for the latest gadgets
  • Staff discounts on selected Apple, Microsoft, Dell, and Samsung products

Your future’s important to us. We’ll provide you a pathway to get you where you want to be.

  • Further your career into a leadership role or a head office position through our widely popular ‘Future You’ Internship and Work Experience programs.
  • In-depth training on all the latest tech as well as on topics like leadership and coaching.
  • Our Study Support program can cover your time and some costs for qualifications related to your role or future career development.

Application and recruitment process

Apply Online

Digital Interview

In-store Interview

On-boarding

Advancing inclusion and belonging at Vodafone

Frequently asked questions

Do I have to be a permanent resident or citizen to work for Vodafone Retail Australia?

We consider candidates who are permanent residents or citizens of Australia or New Zealand. We can consider candidates on a visa which offers unrestricted working rights and hours including the right to remain in Australia.

What is the minimum age to be considered for employment in a Retail store?

You must be aged 18 or over to work in a Vodafone Retail Store in Australia.

How long will the recruitment process take before a decision is made?

The time the recruitment process takes can vary from one position to the next. The hiring process can take up to 4 weeks.

Will I receive a response to my job application?

All applicants will receive a response. If you are successful in progressing to the shortlist stage of our recruitment process, one of our recruitment team members will be in touch to discuss the next steps and organise an interview. Due to the high volume of applications we receive, there can be a delayed period of time until you are contacted.

What can I expect as part of the interview?

The interview process will involve a phone call with one of our Talent Acquisition representatives, followed by a face-to-face interview with a Retail Store Manager. You may also be asked to complete a Digital Interview where you will be asked to provide examples of how you have demonstrated competencies in your previous roles.

Why do you conduct digital interviews?

We use digital interviews because they are fair, personalised and convenient. Every candidate will receive a similar set of questions; they give you the opportunity to highlight how you can make a difference in a more dynamic manner than other forms of interviews and you have the power to complete your interview wherever and whenever best suits you. Don t worry if you haven t done a digital interview before, the email we send includes all the information you will need.

Will I be expected to provide referees or to undergo any background checks?

If you are successful following your interview you will be asked to provide employment references. If you are offered a position, you will also need to complete a background check.

Support & respect for every candidate

At Vodafone, we are committed to creating a safe, respectful, and inclusive environment and we welcome applications from all diverse backgrounds, experiences, identities, and abilities. We recognise that in some cases individuals may benefit from additional support thats why we have developed this guide to assist our trans and gender diverse applicants. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please disclose your preferred method of contact in your application and we will be in touch.

The application process to work at Vodafone             The application process to work at Vodafone

© 2025 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.