Plan details

Please see the below links to terms and conditions for Vodafone product plans from 1 September 2009.

Prepaid Mobile Phones

Postpaid Mobile Phones

Vodafone Cap Plan and Vodafone Assured Plan

Mobile Internet

Vodafone NBN®

Business

Business NBN® Plans

Business NBN^® - Terms & Conditions - Aug 2024

Business NBN^® - Terms & Conditions - May 2024

Red Business 24 Month

Business Elements

Business Shared Infinite

Red Business Shared

Red Business Grow

ReadyApps

Business Flex

Business Advance

Home Internet Plans

Home Internet

Mobile Broadband

Mobile Broadband Postpaid Plans

Mobile Broadband Prepaid Products

All Mobile Broadband Plan pre-October 2012

Business Mobile Broadband

Shared Mobile Broadband

iPad

For Prepaid Mobile Broadband for iPad from January 2013, please see "Mobile broadband prepaid plans" under the Mobile Broadband tab.

Plans:

Pay With Vodafone

Pay with Vodafone terms and conditions - September 2018

$5 Roaming

Prepaid Roaming Add-ons

Vodafone Device Care

Vodafone Swap & Go

Entertainment

NBN

Netflix NBN™ - Terms & Conditions - April 2018

Business One Net

One Net - Terms & Conditions - September 2020

Vodafone Messaging

Wearable Plan

Red Wearable - Terms & Conditions - February 2019

Trade-in

Trade-in terms and conditions

Frequently asked questions

Does my plan have Early Exit Fees?

Early Exit Fees (EEFs) do not apply if you signed up to a Vodafone Infinite Plan, Red Plus Plan or Red Plan with a Mobile Payment Plan (MPP) for a phone. They also do not apply if you signed up to a Red Tablet, Red Tablet Plus, Red Data or Red Data Plus Plan for a tablet, or a Red Modem or Red Data Plan for a modem. However, you will have to pay 100% of your remaining MPP instalments if you cancel your plan.

EEFs apply if you signed up to a 12, 24 or 36 month contract. In this case, your EEF will be calculated at 50% of your minimum monthly spend x months left on your contract plus any device payments if applicable.

If you signed up to a 24 month BYOD Plan from 20 September 2021, there will also be an Early Exit Fee on the voucher credit pro rated to the months remaining on your contract.

If you signed up to a 12 or 24 month SIM Promo Plan from 8 December 2021, in addition to the Early Exit Fee for your plan detailed above, an Early Exit Fee for the handset voucher applies, based on the full handset voucher amount divided by the commitment term, and multiplied by the months remaining on your commitment term.

If you are on one of our older plans, your CIS might have our old EEF listed. This was calculated at 100% of your minimum monthly spend x months left on your contract + any device payments. However, please note that the above EEFs will be applicable instead. EEFs for 24 month Tablet plans (sold through to 25 June 2018) are calculated at 65% of your minimum monthly spend + any applicable device cost x months left on contract.