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Standard Form of Agreement

Vodafone's Standard Form of Agreement (SFOA) sets out the terms and conditions applicable to the telecommunications service we provide to you.

If you’re a business or corporate customer, you may have signed a different agreement, which will set out the terms and conditions for your service.

The most recent version of the SFOA applicable to you, including a concise, plain English summary, can be viewed and downloaded below.

  • Summary SFOA: Normal Print
  • Summary SFOA: Large print
  • Sections 1 and 2: Dictionary and Terms and Conditions
  • Section 3: Description of Service Features and Charges
  • Section 4: Fair Use Policy
  • Sections 5: Terms and conditions for Mobile Payment Plan and Accessories Payment Plan

If you require a hard copy or previous version please Contact Us.

Vodafone Plan Details

You can view and download Plan Details here.
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