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Terms and policies
  • Standard Form of Agreement
  • Plan Details
  • Consumer nbn plan Key Fact Sheets
  • Vodafone Vision Terms
  • Approved Standard Mobile Devices
  • Direct Debit Request Service Agreement
  • Marketing Terms and Conditions
  • Website Terms and Conditions
  • Social Media User Terms
  • Competitions and Promotions
  • Credit Check Consent
  • Vodafone Keep Talking Insurance Policy Terms and Conditions
  • Vodafone Device Care Terms and Conditions
  • Online Handset Upgrade Offers
  • Job Candidate Privacy Collection Statement
  • Vodafone Business Customer Terms
  • IoT Connectivity and Devices Terms

Customer policies

  • Financial Hardship Policy
  • Fair Use Policy
  • Repair and Service Policy
  • Complaints Handling Policy
  • Spam Policy
  • Privacy Policy
  • Identity Fraud Policy and Claims
  • Fraud Policy
  • Collections Policy
  • Unwelcome Communications Policy
  • Major Outage Policy
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