With Vodafone, you can pay for your new smart watch interest free over 12, 24 or 36 months on an Accessories Payment Plan, if you also have an eligible postpaid mobile plan with us. If you cancel the mobile plan your Accessories Payment Plan is attached to, you'll need to pay off your smart watch on your next bill.
With Vodafone, you can pay for your new Apple AirPods or Samsung Galaxy Buds interest free over 12, 24 or 36 months on an Accessories Payment Plan, if you also have an eligible postpaid mobile plan with us. If you cancel the mobile plan your Accessories Payment Plan is attached to, you'll need to pay off your AirPods or Galaxy Buds on your next bill.
If you’re already with us, you can get the PlayStation5 console and PlayStation5 accessories added to your monthly Vodafone bill - you can pay them off on an Accessories Payment Plan over 12, 24 or 36 months.
Our 5G network
Use your 5G approved device in a 5G coverage area on Vodafone’s 5G network, which is rolling out to selected areas of major Australian cities. Check your coverage.
$5 Roaming
Use your included data, calls and texts in over 100 countries for $5 extra a day. Excludes speed-capped data. Countries may vary. T&C apply. Find out more.
Free express delivery
Order your device online or over the phone and enjoy free express delivery. Find out more.
Use your smart watch independent of your phone
You can share your compatible phone plan inclusions and mobile number with your compatible smart watch through Vodafone NumberSync™. This means you can use your smart watch to make and receive calls, send and receive text messages and stream music on the Vodafone network when you’re away from your phone. Plus there are some smartphone apps that are available for your smart watch.
Pair your smart watch and phone via Bluetooth
If you’d prefer not to leave your phone at home, you can pair your smart watch to your smartphone via Bluetooth. This means you can use your smart watch to make and receive calls, send and receive text messages and stream music on the Vodafone network when your phone and watch are in Bluetooth range of each other.
With our Accessories Payment Plan, if you already have a mobile phone or mobile broadband plan, you can pay off an accessory in instalments over 12, 24 or 36 months interest free. For information, check out the Accessories Payment Plan support page.
An eSIM, as opposed to a physical SIM, is a SIM that’s already embedded into selected mobile phones and tablets and allows you to use up to 5 different plans on the same device.
For example, you’ll be able to use one plan for business and another plan for personal use. For more on how to manage your eSIM, check out our support page.
Accessory Payment Plan Discount (APP Discount)
Accessory Payment Plan Discount (APP Discount) is a discount off the eligible accessory RRP when purchased with or added to an eligible plan. Accessory may include a smart watch or other accessory, depending on specific offer. APP Discount is available to eligible customers who (i) purchase the accessory on an Accessory Payment Plan (APP) over 12, 24 and 36 months (Repayment Period), (ii) sign up to or have an existing eligible Postpaid plan (Eligible Plan) and stay connected, and lastly (iii) agree to and pass a credit check. Not eligible for customers purchasing an accessory outright.
The APP Discount will apply for the length of your chosen APP Repayment Period. If you cancel or disconnect your Eligible Plan, or cancel your APP, before the end of your Repayment Period, your APP Discount will be forfeited for the remainder of your Repayment Period, and you must pay out your accessory on your next bill at the undiscounted rate (i.e. 100% of remaining APP repayments at full RRP x months remaining). Your monthly accessory repayments may vary depending on your Repayment Period, and your Repayment Period cannot be changed where an APP Discount has been applied. APP Discounts are applied as a monthly recurring credit against your Repayment Period. Total minimum cost is one month Eligible Plan fees plus one month of the discounted APP price plus the undiscounted APP price (at full RRP) for the remaining Repayment Period. If used in conjunction with any other discount or offer, the terms of that discount or offer also apply. This is not a permanent offer and is subject to change. Not for commercial/resale purposes or exchangeable on your chosen APP. Not for commercial/resale purposes or exchangeable/redeemable for cash.
Accessories Payment Plan
Accessories may be purchased on an Accessory Payment Plan (APP) over 12, 24 or 36 months duration (Commitment Period). The outright price of your chosen accessory (as set by Vodafone at your time of purchase) will be spread in equal instalments over your chosen Commitment Period. Once chosen, your Commitment Period is fixed (unless you elect to pay your total remaining balance in full in one instalment). APP is only available to eligible customers who connect (and remain connected to) an active and eligible Postpaid Plan (Eligible Plan) and must agree to and pass a credit check. If you cancel your Eligible Plan or your APP, your APP will also automatically cancel and 100% of remaining APP instalments plus any outstanding charges on your Eligible Plan will be applied to your next bill. Minimum monthly spend and terms and conditions apply for Eligible Plan. You can have a max of 5 APP per Eligible Plan. Each APP can have up to 10 accessories. Not available online. Full T&C apply.
Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid mobile, mobile broadband or Home Internet plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn® plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred, that are not included in your plan, up until your number or nbn® service is fully transferred and device or modem and equipment in original packaging with proof of purchase returned to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions on our network page.
Bundle & Save
Bundle & Save discounts are available to (a) new customers who connect two or more Eligible Plans on the same billing account; OR (b) existing customers with an Eligible Plan who: add one or more eligible services to their billing account or who upgrade or switch an ineligible Plan to an Eligible Plan; OR (c) existing customers who have two Eligible Plans.
Eligible Plans are: All Postpaid voice plans of $30 and above released on or after July 25 2018 (excluding Assured Plan, Business Flex Plans, BYOD Plans, Extra Large Plans, Large Promo and Extra Large Promo Plans); Tablet Plans of $30 and above released on or after June 27 2018; Modem Plans of $20 and above released on or after July 2 2020; Vodafone Infinite Data Plans of $20 and above. Excludes nbn™ Plans, 4G Home Internet Plans and 5G Home Internet Plans.
Customers will receive a percentage discount off each Eligible Plan’s access fees (5% off two plans, 10% off three plans, 15% off four plans or 20% off five or more plans) when active on a single billing account. Note MPP, APP or Add-On fees are not discounted. The Bundle & Save discount is calculated from the first full bill cycle and updated monthly as eligible services are added or removed. Any second service discounts are replaced by the applicable Bundle & Save discount. If early exit fees apply to an Eligible Plan they are calculated using the undiscounted amount x months remaining. Further information available on our Bundle and Save page.
Sharing Data
If you have more than one Vodafone Infinite (excluding Ultra+ Plans), Vodafone BYOD, Large Promo Plan, Extra Large Promo Plan, Plus, Extra Large or Team Plans on your billing account, the included data allowances on those services will automatically combine into one pool which will be shared between eligible users. Data capped at speeds up to 1.5, 2, 10 or 25Mbps is not shareable. Data sharing is only available for up to 10 services. The data included in any other plan on your account which is not a Vodafone Infinite Plan (excluding Ultra+ Plans), Vodafone BYOD, Plus, Team or Extra Large Plan is not shareable with Vodafone Infinite Plan (excluding Ultra+ Plans), Vodafone BYOD, Plus, Team or Extra Large Plans and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555.
$5 Roaming
Countries and eligible partner airlines are subject to change, see current list and full details here. Available to eligible customers, see terms for details specific to your plan. $5 Daily Charge is in addition to minimum monthly spend and allows use of your plan inclusions in Eligible Countries for $5 per day. $5 Roaming is also available in-flight on eligible partner airlines. Only your included data allowance can be accessed while $5 Roaming. Data capped at speeds up to 1.5, 2, 10 or 25Mbps is not accessible while $5 Roaming. Once your included data is exhausted, additional data will be automatically added at a charge of $5/GB ($0.005/MB) (“Additional Roaming Data”). Additional Roaming Data expires at the end of your next billing period, is shareable (excludes plans with unlimited data which do not share data) and can only be used while in $5 Roaming countries. Max 90 days of use in any calendar year. Opt-out at any time, visit My Vodafone or call 1555. All roaming services are subject to network availability.
4G
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.
5G
Vodafone’s 5G Network is progressively being rolled out to selected parts of Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth. 5G approved device required, with an eligible Vodafone plan, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to our 4G networks. Actual speeds vary due to location & network congestion. Check coverage and for updates when 5G is coming to your area on our 5G network support page.
International minutes
Zone 1 and Zone 2 Countries may change, see international calls for list of current countries. Calls charged in per minute increments. Excludes non-standard calls and video calls.
If you exhaust your Zone 2 allowance or you make a call to a country outside the Zone 1 or 2 included countries, you will be charged on top of your minimum monthly spend at our standard international Pay-As-You-Go rates. These rates are subject to change, see the current rates here. Fair Use Policy applies, which can be found within Vodafone’s Standard Form of Agreement.
Voicemail
Calls to 121 only. Visual Voicemail uses data.