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Skip to contentFaster speeds, lower latency
Get access to plans with faster speeds so you can attend online meetings and collaborate with your team with minimal interruptions.
Reliable connectivity
A new fibre connection delivers consistent speeds and reliable connection quality so you can get the job done with less interruptions*.
* When compared to FTTN and FTTC connections.
$0 Standard installation
Elevate your business’ internet experience by upgrading to fibre today for $0*. Give your business the internet it deserves.
*$0 standard installations only. Eligibility criteria applies. Refer to T&Cs
We could write it all down, but we know you’re busy (meetings and whatnot). So, here’s a quick video to explain how everything works.
Check your location’s eligibility
Not all locations are set up to accommodate FTTP connections. To see if your business is eligible for fibre internet call us on 1300 111 111.
Choose an eligible plan
Choose an eligible Vodafone business nbn® plan that suits your business’ needs.
The installation
Once eligibility for a fibre upgrade has been confirmed, we’ll coordinate the booking of the installation* for your new FTTP service and let you know the date.
Enjoy your fibre internet
Once your line has been installed and tested, you’ll be able to start enjoying faster and more reliable business internet*.
* When compared to FTTN and FTTC connections.
Switch with peace of mind
Have peace of mind when we switch your old FTTN/C connection to your new FTTP service with automatic transfer of your static IP.
Fibre upgrade on eligible business nbn® plans.
Choose from our range of fibre-eligible business nbn® plans starting from only $95/mth.
Switch and save
Switch to an eligible Vodafone business nbn® plan and upgrade to nbn® fibre for a $10/mth discount for the first 6 months. T&C apply.
*Discount applies to first 6 months of your eligible Vodafone business nbn® plan. Terms and Conditions apply.
$0 Modem
Get a business modem for $0 when you stay connected for 24 months on an eligible Vodafone business nbn® plan.
Static IP address
Experience improved stability, reliable remote access, and greater security capability with static IP.
24/7 customer support
Rest easy knowing your business is supported 24/7.
30-Day Network Satisfaction guarantee
If you don’t love our network within the first 30 days you can cancel, free of charge.
If you’re a new or existing Vodafone business nbn® customer the offer of a fibre upgrade is available to you once your address is determined to be eligible by nbn®.
Your existing place of business must have Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) internet to be eligible for a technology upgrade to Fibre to the Premises (FTTP).
nbn® is continually expanding the Fibre Upgrade network to new areas. To check if you are eligible, please call 1300 652 846, request a callback or visit a Vodafone store.
If you’re eligible for a nbn® fibre upgrade on an eligible plan then a standard installation is $0. nbn® may charge an additional fee for a non-standard installation.
The good news is that Vodafone’s business modem included in all eligible business nbn® plans work with an upgraded fibre connection.
If you already have an nbn® compatible modem you might not need a new one but it may not work if it’s more than 3 years old (you can find out more about compatible modems here). However, you cannot sign up to an eligible business nbn® plan without the included business modem. For plan terms, go to
nbn® currently advise that upgrading from a FTTC/FTTN connection can take 2-6 weeks, and sometimes longer if the installation is a little more complicated. However, once your new fibre line and required equipment has been installed at your location, you’ll have access to your new fibre connection.
While your new fibre line is being installed your existing connection will remain active on a pre-fibre Interim Plan, to ensure you stay online and continue doing business the whole time.
As a 2nd layer of support, there will be a 6-day overlap where your new fibre service and your old service (the one on the pre-fibre Interim Plan) will be active at the same time. Once the 6 days have ended, your old service will be automatically switched off and a credit will be applied to your account to cover the period where both services were active. We don’t want you to be out-of-pocket for the overlap period.
When you use the included modem, you’ll also have access to our 4G back up service if you’re in Vodafone’s Coverage Area.
For more information about the pre-fibre Interim Plan, refer to
So long as you sign up to an eligible business nbn® plan and the address you’re moving to is eligible for a fibre upgrade, you can still get it. Just remember:
1. Check what business nbn® plans you can get at the new address here
2. If you can already get FTTC/FTTN at your new address, call 1300 652 846 or visit a Vodafone store to find out if you’re eligible for a free nbn® fibre upgrade.
If you’re a new customer and you’ve signed up to a Vodafone business nbn® plan, and you don’t love our network within the first 30 days of service activation, you’re welcome to cancel.
Vodafone business nbn® Fibre Upgrade Offer
$0 Fibre Upgrade Offer
The $0 Fibre Upgrade Offer allows eligible existing and new Vodafone Business nbn® customers to upgrade to nbn® Fibre to the Premises (FTTP) (“Upgrade Offer”) when registering for selected Business nbn® plans (“Eligible Plans”).
These terms and conditions apply only to the Upgrade Offer. Other terms and conditions relevant to your service are available here.
Eligibility
The Upgrade Offer is only available for Eligible Plans at addresses determined to be eligible by nbn®. Premises must already have an existing nbn® FTTN or FTTC connection.
nbn® determines which premises are eligible for upgrade and whether the required installation is standard or non-standard. The Upgrade Offer is only available for standard installation. Non-standard installation may be subject to additional costs charged by nbn®. For completeness, nbn®’s assessment of standard or non-standard installation is determined by nbn® in its sole discretion.
The Eligible Plans for the Upgrade Offer are the Vodafone Business nbn® Fast+ (nbn100), Vodafone Business nbn® Superfast (nbn250) and Vodafone Business nbn® Ultrafast (nbn1000) (please refer to the relevant Critical Information Summary for your Eligible Plan).
Installation
The Upgrade Offer requires a nbn® installer to undertake works and install new nbn® equipment inside and outside of the Premises. The standard installation process will require either one or two visits, depending on what type of connection you currently have.
Standard installations are completed by nbn® without charge to you under the terms of this Upgrade Offer. nbn® may, however, require you to pay additional charges to proceed with a non-standard installation. Non-standard installation includes where the installation is unusual, complex, difficult, or there are safety issues, or where the installation is to a point that is not the closest and most direct path from the street. If you do not agree to pay these costs, then the Upgrade Offer cannot be provided to you and you will continue to use the existing nbn® FTTN or FTTC connection at the Premises under the terms of the Eligible Plan.
Further information about your nbn® installation can be found here, including assistance you may need to provide. You should review this information so that your installation can be completed as smoothly as possible.
Installation timeline
nbn® advises that a standard installation should be complete within two to six weeks, depending on location and technology type. These service levels are provided for information only and are not guaranteed by nbn®.
Service activation and billing
While you are waiting for your upgrade installation, we will provide you with an interim pre-fibre service (nbn100) on your existing nbn® FTTN/C connection (please refer to the Critical Information Summary) (“Interim Plan”). You will be subject to this Interim Plan at the same time as registering for the Upgrade Offer.
As your Interim Plan is on a nbn® FTTN/C connection, we’ll inform you of your maximum attainable line speed for your service once we receive this information from nbn® after activation of the Interim Plan. If the maximum line speed at your address doesn’t support the speed tier of the Interim Plan, we’ll apply a credit of $20 to your account to refund up to two (2) months’ fees of the Interim Plan that would otherwise be payable. No plan downgrade or cancellation option will be available to you in respect of your Interim Plan (but you may cancel it, along with your new FTTP service, once your FTTP connection is installed and active). This maximum attainable line speed check only pertains to your Interim Plan and will have no impact upon completion of the Fibre Upgrade or speed measurement of your new nbn® FTTP service.
Your new nbn® FTTP service can be activated after installation has been successfully completed. In any event, your Interim Plan will be automatically cancelled six days after your new nbn® FTTP service is activated. Following activation of the new nbn® FTTP service, a $20 credit will be applied to your account to refund you for the maximum six-day period during which you may have been connected to both the Interim Plan and your new nbn® FTTP service.
If you have any difficulty connecting to your new nbn® FTTP service, give us a call on 1300 801 122.
Modem requirements
If You use a modem that has not been issued to you by Vodafone, you will need a compatible high-speed modem to achieve optimal performance with your new nbn® FTTP service. You can find information about the technical requirements your modem must meet here. For all customers, the actual speeds you experience will vary due to many factors which are explained here.
*$10 off for 6 months offer: Discount available to credit approved new and existing customers (i) with an active ABN/ACN; (ii) who register for the nbn® Fibre Upgrade (`Eligible Customers'); and connect to a Vodafone Business nbn® Fast+, Superfast or Ultrafast Plan (`Eligible Plan') between 1 July 2024 and 30 September 2024 (unless extended). Excludes Vodafone nbn® standard plans (NBN25 or NBN50). Offer not available if the upgrade is not completed. Discount offer comprises a $10/mth credit to be deducted from monthly plan fees on Eligible Plans for the first 6 months and is applied to monthly access fees only; device costs or additional usage charges are not included. Any future credit will be forfeited if you cancel or change plans within the 6 months discount period. After this period, your monthly plan fees will be charged at the usual monthly price for your Eligible Plan. T&C apply. For more details visit: www.vodafone.com.au/fibre-upgrade