4G Home Internet Plan
4G Home Internet Basic (“Plan”) is available only (i) to approved customers in selected coverage areas, and (ii) for personal use at an approved service address (‘Approved Address’) and (iii) with a Vodafone provided 4G compatible modem (‘Modem’). Vodafone owns the Modem and retains full legal title and beneficial ownership in the Modem: (i) for refurbished Modems that are issued to you under your Plan - the refurbished Modem must be returned to Vodafone within 30 days of your Plan being cancelled or withdrawn, (ii) for all other modems, including new Modems that are issued to you under your Plan –you must return the Modem within 30 days of your Plan being cancelled or withdrawn. If your Plan is cancelled or withdrawn within 24 months of connecting and you do not return the Modem in Good Working Order within 30 days, a Modem Non-Return Fee will apply. The Non-Return Fee is $0 when you stay connected for 24 months (‘Device Period’). If you do not return the Modem, you will be charged a Non-Return Fee calculated by $7.50 x number of months remaining of the Device Period. The total maximum cost of not returning the Modem is $180. Good Working Order means the returned Modem is near new with only minor signs of wear and includes all original equipment. If you require a modem replacement, you may be provided with a new or refurbished modem and the terms applicable to that type of modem will apply.

The Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time.

The Plan uses our 4G Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, and we may manage the Vodafone Network by de-prioritising your service. This could mean that during periods of congestion you may experience slower speeds than 16Mbps, and the speeds experienced may be different to the speeds experienced using our other services.

All data for use in Australia within the Vodafone Network coverage area and only at your Approved Address. The Plan has a maximum speed of 20Mbps (download) and 2Mbps (upload) and a Typical Evening Speed of 16Mbps (download) and 1.9Mbps (upload). Typical Evening Speeds are subject to change and measured between 7-11 pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times.

Actual speeds you reach will continually vary depending on many factors such as deprioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. This plan is suitable for browsing, emails, social media, streaming music, SD and HD video. It is not suitable for 4K streaming and may not be suitable for online gaming. It is suitable for 1-3 users. See our Speed Guide for more detail. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Plan is for use at your Approved Address only and may no longer work if you move to another location. You will need to contact us to check service and network availability at the new location and notify us if you wish to set up your service at your new location.

You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone 4G or 5G Home Internet Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan.