Accessories Payment Plan (Mesh Wi-Fi)
To apply for an Accessories Payment Plan you’ll need to be an approved new or existing Vodafone postpaid customer and must agree to a credit check. Accessories Payment Plan (APP) enables eligible Vodafone postpaid customers to buy accessories and pay for them in instalments over 12, 24 or 36 months (Period). Your accessory price is spread in equal instalments over the Period (APP Instalments). Your APP Instalments will appear on your monthly bill. Under the APP, you own the accessories; you must pay your APP Instalments at the same time and in the same way as you pay for your Vodafone service even if your APP accessories are lost, damaged or stolen. Your APP spend can range from $30 up to your credit approval limit. If during your APP commitment Period you cancel your APP or postpaid plan, the balance of your APP Instalments is payable. You can pay the remainder of your APP and terminate your APP at any time by contacting us. We will notify you of the amount you need to pay to satisfy the remainder of your APP total amount and will be displayed on you next bill. Once we receive your payment for this amount in cleared funds, your APP will be terminated and you will not be required to pay any further APP Instalments. You can have a max of 5 APP per postpaid plan. Each APP can have up to 10 accessories. Not available online.

Black Friday nbn® 5 Month Discount Offer
Discount available to approved customers (‘Eligible Customers’) who sign up to a Vodafone Basic, Essential, Essential+, Home Fast, Superfast or Ultrafast NBN plan (‘Eligible Plans’) This offer is available until 2/12/2024. Eligible Customers are new Vodafone NBN connections and existing Vodafone NBN customers signing up for Fibre upgrade. Discount includes: $5/mth off monthly plan fees (monthly access fees) on Eligible Plan for the first 5months. For Fibre upgrade new customers, the discount is not applicable to the pre-Fibre interim plan, and it will only be applied to the new nbn® FTTP service after the Fibre installation is complete. Discount will be applied as a recurring monthly credit for the first 5 months and is forfeited if you cancel or change your plan within the first 5 months.  After the first 5 months, your monthly plan fees will be charged at the undiscounted monthly price at that point of time. This offer is available in conjunction with other in-market offers, if applicable. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes.  Offer subject to change.

Vodafone Wi-Fi Hub™ 3.0
Vodafone Wi-Fi Hub™ 3.0 utilises Wi-Fi 6 technology and in comparison to Wi-Fi 5 is capable of supporting up to four times as many Wi-Fi enabled devices. Wi-Fi 6 is the next generation of Wi-Fi.

Vodafone 4G Backup
Vodafone 4G Back-up is a complimentary service for 4G Backup nbn^® plans only that provides an interim internet connection using the Vodafone 4G network in Vodafone Coverage Areas only. It is only available using the Vodafone Wi-Fi Hub™ 2.0 or Vodafone Wi-Fi Hub™ 3.0 (“Modem”) with a Vodafone SIM on our network. 4G Back-up is available from when you receive your Modem until your nbn^® service is fully activated or for a period of 30 consecutive days (whichever occurs first). This service will also be automatically activated if you lose connection to Vodafone nbn^® during confirmed local nbn^® faults. This excludes mass nbn^® outages. You will be able to use the Backup service until the fault is resolved or for a period of 30 consecutive days (whichever occurs first). Service performance varies depending on network coverage and your location with speeds likely less than the maximum. Our Fair Use Policy applies.

Installation
The process for installation of Vodafone nbn^® will vary depending on the nbn^® service type available at your premises. We will inform you of the process for installation at your premises when you sign-up. If you require installation by an nbn^® technician they will need access to your home and someone aged 18+ must be home. If you do not own the property, you must obtain consent from the owner in order to have Vodafone nbn^® installed. You are responsible for setting up your Vodafone Wi-Fi Hub and your Wi-Fi network.

nbn^®
nbn^®, NBN Co and other nbn^® logos and brands are trademarks of NBN Co Limited and used under licence.

Unlimited Data
Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

Kayo and Netflix Bundle Offer 
Savings based on Netflix Premium + Kayo Basic 4K for its new and existing customers at $45/mth for 12 mths, then $60.99/mth. Min. cost $93 for 1mth of Kayo Basic 4K and Netflix Premium, including total Hubbl Hub device cost. Kayo Basic 4K and Netflix Premium Bundle is available to customers who are (a) new, existing or returning to Kayo and Netflix and (b) new or existing Vodafone customers who are approved for and sign up to an eligible Vodafone Postpaid plan (Eligible Plan) and (c) purchase a Hubbl Hub on an Accessory Payment Plan over 12/24/36 months (APP). 

Kayo and Netflix Bundle is available via redemption at hubbl.com.au when creating a Hubbl account, signing up to Kayo and Netflix subscriptions and entering the voucher code as sent by Vodafone. Unless you are currently billed by Hubbl for Netflix and Kayo, you will need to move your subscriptions to be billed through Hubbl. Alternatively, the Kayo and Netflix bundle is available on additional Kayo and Netflix subscription tiers, additional charges apply. By accepting this offer, you consent to Vodafone sending you the voucher code to redeem the tier of your choice Voucher code is for one time use only. Must redeem by 31 March 2025, thereafter this offer will be forfeited, and your voucher code will expire. After 12 months, standard monthly subscription fees automatically apply (currently from $35/mth for Kayo Basic 4K & $25.99/mth for Netflix Premium) unless you change or cancel. If you cancel your Kayo or Netflix subscription during the 12mth offer period, you will lose your bundle offer price [and you cannot restart or resume the offer]. Not available with any other Kayo or Netflix offers, or redeemable via third-party billing platforms. 

Offer available once per Vodafone service and per Hubbl customer account. Kayo and Netflix require internet connection and compatible device. Broadband connection required for Hubbl Hub. Data charges apply. This is not a permanent offer and is subject to change. Offer may be available in conjunction with other Vodafone offers unless otherwise stated. Not for commercial or resale purposes. Not transferrable or redeemable for cash. For use in Australia only.

Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid mobile, mobile broadband or Home Internet plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn^® plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred, that are not included in your plan, up until your number or nbn^® service is fully transferred and device or modem and equipment in original packaging with proof of purchase returned to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions on our network page.

Changing your plan
Only applies to changes to another nbn^® Plan. Your new plan speed will begin immediately. You will be refunded for the plan fee for the remainder of the month on a pro-rata basis and you be will charged your new plan fee calculated on a pro-rata basis for the remainder of the month.

nbn® BYO plans
For personal use by approved customers only. You must supply your own Compatible Modem in order to sign up to this plan – you cannot purchase a modem from Vodafone on instalments or out-right with this plan. Subject to service qualification check. Vodafone nbn® is a data-only service and is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone nbn® service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone nbn® plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn® installation or appointments.

You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn® activation at your premises. Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development.

Only for use with a Compatible Modem which must comply with the minimum specifications available at vodafone.com.au. Devices manufactured before 2013 may struggle to achieve the speeds available on the nbn® Home Superfast, nbn® Home Ultrafast, nbn® Home Superfast BYO, nbn® Home Ultrafast BYO plans plans and existing mobile customers with a Speed Upgrade from nbn® Home Fast. You should check with your device manufacturer or check the device specifications on your Approved Device or Compatible Modem (as applicable) to identify the speed capabilities and limitations of the device, including any device you use to when connecting to the NBN Service.

The speed tier represents the theoretical maximum possible speed available during off-peak periods. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide. Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn® Home Superfast and nbn® Home Ultrafast plans are currently only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/FTTN/FTTC customers, if, after connection, your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options.

Typical Evening Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

4G
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.

4G Home Internet Plan
4G Home Internet Basic (“Plan”) is available only (i) to approved customers in selected coverage areas, and (ii) for personal use at an approved service address (‘Approved Address’) and (iii) with a Vodafone provided 4G compatible modem (‘Modem’). The total maximum cost of the Modem is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $7.50 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fee charged until the end of the month in which you cancel. Minimum monthly spend is $60. Total minimum cost is one-month plan fees plus total modem cost. No Early Exit Fee if you choose to cancel your Plan, but 100% of the remaining device instalments will be applied to your next bill.

The Vodafone WiFi Hub 3.0 Modem can operate with a maximum of 128 compatible WiFi enabled devices at any one time.

The Plan uses our 4G Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, and we may manage the Vodafone Network by de-prioritising your service. This could mean that during periods of congestion you may experience slower speeds than 15Mbps, and the speeds experienced may be different to the speeds experienced using our other services.

All data for use in Australia within the Vodafone Network coverage area. Service subject to 4G coverage availability. The Plan has a maximum speed of 20Mbps (download) and 2Mbps (upload) and a Typical Evening Speed of 15Mbps (download) and 2Mbps (upload). Typical Evening Speeds are subject to change and measured between 7-11 pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times.

Actual speeds you reach will continually vary depending on many factors such as de-prioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. This plan is suitable for browsing, emails, social media, streaming music, SD and HD video. It is not suitable for 4K streaming and may not be suitable for online gaming. It is suitable for 1-3 users. See our Speed Guide for more detail. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Plan is for use at your Approved Address only and may no longer work if you move to another location. You will need to contact us to check service and network availability at the new location and notify us if you wish to set up your service at your new location.

You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone 4G or 5G Home Internet Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services.  To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan.

Vodafone nbn® plans
For personal use by approved customers only. Subject to service qualification check. Vodafone nbn® is a data-only service and is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone nbn® service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone nbn® plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn® installation or appointments.

The total maximum cost of the Vodafone Wi-Fi Hub 2.0 modem or the Vodafone Wi-Fi Hub 3.0 modem (‘Modem’) is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $7.50 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. For example, if you leave at month 18 you would pay $7.50 x 6 (number of remaining months), at a total of $45. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn® activation at your premises.

Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development.

For Vodafone Wi-Fi Hub™ 2.0: Vodafone Wi-Fi Hub 2.0 supports up to 64 compatible WiFi enabled devices simultaneously on Wi-Fi 5. If you’re using the Vodafone Wi-Fi Hub 1.0 and change your plan to nbn Home Superfast or nbn Home Ultrafast you will need to connect via the device’s 5Ghz Wi-Fi connection. The Vodafone Wi-Fi Hub 1.0 only supports up to 100Mbps speeds via ethernet.

For Vodafone Wi-Fi Hub™ 3.0: can operate with a maximum of 128 compatible Wi-Fi enabled devices at any one time. If you’re using the Vodafone Wi-Fi Hub 1.0 and change your plan to nbn Home Superfast or nbn Home Ultrafast you will need to connect via the device’s 5Ghz Wi-Fi connection. The Vodafone Wi-Fi Hub 1.0 only supports up to 100Mbps speeds via ethernet.

This represents the theoretical maximum possible speed available during off-peak periods. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide.

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn® Home Superfast and nbn® Home Ultrafast plans are only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/FTTN/FTTC customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

3 Month BINGE Standard Offer 
Total minimum cost is $48. 3 months offer available to new or upgrading Vodafone Postpaid mobile customers, who are approved for and sign up to an eligible Vodafone Postpaid mobile plan (Eligible Plan). Offer is available via redemption at binge.com.au (or hubbl.com.au when creating a Hubbl account) when signing up to BINGE Standard subscription and entering the voucher code as sent by Vodafone. By accepting this offer you consent to Vodafone sending you the voucher code in order to redeem. Voucher code is for one time use only. Must redeem by 31 March 2025, thereafter this offer will be forfeited and your voucher code will expire. After 3 months, BINGE monthly subscription fees automatically apply (currently $19/mth for Standard) unless you change or cancel. BINGE subscription pricing is subject to change and is determined by BINGE only. Not available with any other BINGE offers, or redeemable via third-party billing platforms. Offer available once per Vodafone service and per Hubbl customer account. If you cancel your BINGE subscription before the end of the offer period, the offer is forfeited and you cannot restart or resume the offer. BINGE requires internet connection and compatible device. Broadband connection required for Hubbl Hub. Data charges apply. This is not a permanent offer and is subject to change. Offer may be available in conjunction with other Vodafone offers unless otherwise stated. Not for commercial or resale purposes. Not transferrable or redeemable for cash. For use in Australia only. 

5G Home Internet Plans
5G Home Internet Basic Plan, 5G Home Internet Plus Plan and 5G Home Internet Premium Plans (collectively, “Plan”) available only (i) to approved customers, (ii) for personal use at an approved service address with 5G coverage (‘Approved Address’) and (iii) with a Vodafone provided 5G compatible modem (‘Modem’). Vodafone owns the Modem and retains full legal title and beneficial ownership in the Modem: (i) for refurbished Modems that are issued to you under your Plan - the refurbished Modem must be returned to Vodafone within 30 days of your Plan being cancelled or withdrawn, (ii) for all other modems, including new Modems that are issued to you under your Plan – if your Plan is cancelled or withdrawn within 36 months of connecting, you must return the Modem in Good Working Order within 30 days of your Plan being cancelled or withdrawn. The Non-Return Fee is $0 when you stay connected for 36 months (‘Device Period’). If you do not return the Modem, you will be charged a Modem Non-Return Fee calculated by $17 x number of months remaining of the Device Period. The total maximum cost of not returning the Modem is $612. Good Working Order means the returned Modem is near new with only minor signs of wear and includes all original equipment.

Plan is for use at your Approved Address only, and may no longer work if you move to another location. Modem will default to the 4G network (if available) if the 5G network is unavailable. Plan is not eligible for Bundle and Save. Customer support will be available only via 1300 650 410 – support will not be available in Retail Stores or online or through My Vodafone. 

You must connect for a minimum of one month. Recurring monthly plan fee charged until the end of the month in which you notify that you wish to cancel. Minimum monthly spend is one month’s plan fees. Total minimum cost is one-month plan fees, provided you return the Modem within 30 days of cancellation. No Early Exit Fees if you choose to cancel your Plan before the end of the Device Period, but you will need to return the Modem to us within 30 days or you may be charged a Modem Non-Return Fee.

The Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time.

The Plan uses the Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, this could mean the speeds you experience may be slower than the speeds experienced using our other 5G services.

All data for use in Australia within the Vodafone Network coverage area and only at your Approved Address. 5G Home Internet Basic Plan includes unlimited data with an estimated Typical Evening Speed of 15Mbps (download) and 2Mbps (upload), and maximum speeds of 20Mbps (download) and 2Mbps (upload), and is suitable for streaming high-definition video, social media and internet browsing. It is suitable for 1-3 users. It is not suitable for 4K streaming and may not be suitable for online gaming. Large files might be slow to load. 5G Home Internet Plus Plan includes unlimited data with a Typical Evening Speed of 50Mbps (download) and 15Mbps (upload), and maximum speeds of 50Mpbs (download) and 20Mbps (upload), and is suitable for streaming 4K and HD video, downloading large files, social media and casual online gaming. 5G Home Internet Premium Plan includes unlimited data with a Typical Evening Speed of 100Mbps (download) and 15Mbps (upload), and maximum speeds of 100Mbps (download) and 20Mbps (upload), and is suitable for 4K and HD video streaming, downloading large files, social media and casual online gaming. Typical Evening Speeds are subject to change and measured between 7-11pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times. Estimated Typical Evening Speed is measured between 7pm-11pm. As this is a new plan, the speed stated here is currently based on an estimate. TPG will revise the typical evening speed once it has collected enough data on the speed performance for this plan. Actual speeds you reach for these Plans will continually vary depending on many factors such as de-prioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555 from a Vodafone mobile or 1300 650 410 from any other phone.

You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone 4G or 5G Home Internet Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan.

You may change to a higher or lower Plan by calling Customer Care. Your new service and Plan will commence immediately, and the charge for your new Plan will begin from your next monthly billing cycle. A change of Plan to both a higher or lower value Plan at end of your billing cycle, will begin from the start of your next monthly billing cycle.

nbn® Speed Upgrade for existing postpaid mobile phone plan customers
Eligible existing Postpaid Mobile customers will have a Speed Upgrade applied to their nbn® service. Postpaid voice customers only. Excludes Mobile Broadband customers. You don’t have to bundle the nbn® service. However, in order to receive the Speed Upgrade on your nbn® plan, you will need to have an existing Postpaid Mobile service on the same account and remain connected to both services, otherwise you will have the Speed Upgrade removed. To receive the Speed Upgrade, your Postpaid Mobile plan and this nbn® plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or this nbn® plan, the Speed Upgrade will be forfeited and removed from your service. This offer is available in conjunction with other in-market offers. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer is subject to change.

Offer applies to customers who from 2 September 2024: (a) add a new nbn® service to their existing Postpaid Mobile service; (b) change their nbn® plan when combined with an existing Postpaid Mobile service; or (c) add a Postpaid Mobile service to an existing nbn® service which was connected or changed plan from 2 September 2024. The Speed Upgrade will be applied within one week of activating the nbn® service or adding the Postpaid Mobile service. The Speed Upgrade offers the speeds of the next highest nbn® speed tier above the speed tier purchased by the customer. The Speed Upgrade involves an increase to the maximum theoretical off-peak speeds for your plan. The actual speeds you experience will vary based on a number of factors, including technology type, plan choice and internet traffic demand. Speed Upgrades from nbn® Home Fast and above require a compatible high speed modem.

There is no additional cost for the Speed Upgrade. The Speed Upgrade will appear on the bill as an Add on with no charge.

Eligibility for the Speed Upgrade is subject to technology and line speed capability at your address. Availability is subject to a service qualification check which we will perform when you request to sign-up. The technology used to deliver the nbn® Service will depend on the connection between your premises and the nbn® Network which includes: (1) Fibre to the Premises (‘FTTP’); (2) Fibre to the Node (‘FTTN’); (3) Fibre to the Building (‘FTTB’); (4) Hybrid Fibre Coaxial (‘HFC’); (5) Fibre to the Curb (FTTC). The following categories of customers are not eligible for Speed Upgrade:

• FTTC, FTTN or FTTB connections connecting to Home Fast, as this is the highest available nbn® speed tier for those technology types.
• FTTC, FTTN or FTTB connections where the max attainable line speed is not capable of supporting the next highest nbn® speed tier. These customers will have the Speed Upgrade applied to their account, but will not receive the benefit, or the full benefit, of the higher speed tier if it exceeds the max attainable line speed at their address. Existing postpaid mobile phone customers connecting on FTTC, FTTN or FTTB technologies will have their max attainable line speed check carried out against the higher nbn® speed tier provided by this offer, rather than the speed tier purchased.
• FTTP or HFC connections connecting to Home Ultrafast, as this is the highest available nbn® speed tier.
• Customers on nbn® pre-fibre Interim Modem and BYO Plans. These customers will receive the Speed Upgrade on their final plan following installation of their fibre upgrade.

In some circumstances where you would not be eligible for the Speed Upgrade for the reasons above, we may automatically change the plan you pay for to a lower speed tier and apply a $0 Speed Upgrade to the speeds of the plan above.

nbn^® Speed
This speed is an off-peak measure only. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide for more information.

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn^® Home Superfast and nbn^® Home Ultrafast plans are only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/N/C customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical evening download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period and at other times. Typical evening upload speed is estimated by reference to the maximum upload speed and is not a guaranteed minimum speed. The actual speeds you experience will vary on a number of factors such as the nbn^® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Hubbl Accessories Payment Plan 
Accessories Payment Plan: Hubbl may be purchased on an Accessory Payment Plan (APP) over 12, 24 or 36 month duration (Commitment Period). The outright price of your chosen accessory (as set by Vodafone at your time of purchase) will be spread in equal instalments over your chosen Commitment Period. Once chosen, your Commitment Period is fixed (unless you elect to pay your total remaining balance in full in one instalment). APP is only available to eligible customers who connect (and remain connected to) an active and eligible Postpaid Plan (Eligible Plan) and must agree to and pass a credit check. If you cancel your Eligible Plan or your APP, your APP will also automatically cancel and 100% of remaining APP instalments plus any outstanding charges on your Eligible Plan will be applied to your next bill. Minimum monthly spend and terms and conditions apply for Eligible Plan. You can have a max of 5 APP per Eligible Plan. Each APP can have up to 10 accessories. Not available online. Full T&C apply. 

Accessories Payment Plan (Mesh Wi-Fi)
To apply for an Accessories Payment Plan you’ll need to be an approved new or existing Vodafone postpaid customer and must agree to a credit check. Accessories Payment Plan (APP) enables eligible Vodafone postpaid customers to buy accessories and pay for them in instalments over 12, 24 or 36 months (Period). Your accessory price is spread in equal instalments over the Period (APP Instalments). Your APP Instalments will appear on your monthly bill. Under the APP, you own the accessories; you must pay your APP Instalments at the same time and in the same way as you pay for your Vodafone service even if your APP accessories are lost, damaged or stolen. Your APP spend can range from $30 up to your credit approval limit. If during your APP commitment Period you cancel your APP or postpaid plan, the balance of your APP Instalments is payable. You can pay the remainder of your APP and terminate your APP at any time by contacting us. We will notify you of the amount you need to pay to satisfy the remainder of your APP total amount and will be displayed on you next bill. Once we receive your payment for this amount in cleared funds, your APP will be terminated and you will not be required to pay any further APP Instalments. You can have a max of 5 APP per postpaid plan. Each APP can have up to 10 accessories. Not available online.

Black Friday nbn® 5 Month Discount Offer
Discount available to approved customers (‘Eligible Customers’) who sign up to a Vodafone Basic, Essential, Essential+, Home Fast, Superfast or Ultrafast NBN plan (‘Eligible Plans’) This offer is available until 2/12/2024. Eligible Customers are new Vodafone NBN connections and existing Vodafone NBN customers signing up for Fibre upgrade. Discount includes: $5/mth off monthly plan fees (monthly access fees) on Eligible Plan for the first 5months. For Fibre upgrade new customers, the discount is not applicable to the pre-Fibre interim plan, and it will only be applied to the new nbn® FTTP service after the Fibre installation is complete. Discount will be applied as a recurring monthly credit for the first 5 months and is forfeited if you cancel or change your plan within the first 5 months.  After the first 5 months, your monthly plan fees will be charged at the undiscounted monthly price at that point of time. This offer is available in conjunction with other in-market offers, if applicable. Services subject to capabilities, network limitations and customer location. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes.  Offer subject to change.

Vodafone Wi-Fi Hub™ 3.0
Vodafone Wi-Fi Hub™ 3.0 utilises Wi-Fi 6 technology and in comparison to Wi-Fi 5 is capable of supporting up to four times as many Wi-Fi enabled devices. Wi-Fi 6 is the next generation of Wi-Fi.

Vodafone 4G Backup
Vodafone 4G Back-up is a complimentary service for 4G Backup nbn^® plans only that provides an interim internet connection using the Vodafone 4G network in Vodafone Coverage Areas only. It is only available using the Vodafone Wi-Fi Hub™ 2.0 or Vodafone Wi-Fi Hub™ 3.0 (“Modem”) with a Vodafone SIM on our network. 4G Back-up is available from when you receive your Modem until your nbn^® service is fully activated or for a period of 30 consecutive days (whichever occurs first). This service will also be automatically activated if you lose connection to Vodafone nbn^® during confirmed local nbn^® faults. This excludes mass nbn^® outages. You will be able to use the Backup service until the fault is resolved or for a period of 30 consecutive days (whichever occurs first). Service performance varies depending on network coverage and your location with speeds likely less than the maximum. Our Fair Use Policy applies.

Installation
The process for installation of Vodafone nbn^® will vary depending on the nbn^® service type available at your premises. We will inform you of the process for installation at your premises when you sign-up. If you require installation by an nbn^® technician they will need access to your home and someone aged 18+ must be home. If you do not own the property, you must obtain consent from the owner in order to have Vodafone nbn^® installed. You are responsible for setting up your Vodafone Wi-Fi Hub and your Wi-Fi network.

nbn^®
nbn^®, NBN Co and other nbn^® logos and brands are trademarks of NBN Co Limited and used under licence.

Unlimited Data
Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

Kayo and Netflix Bundle Offer 
Savings based on Netflix Premium + Kayo Basic 4K for its new and existing customers at $45/mth for 12 mths, then $60.99/mth. Min. cost $93 for 1mth of Kayo Basic 4K and Netflix Premium, including total Hubbl Hub device cost. Kayo Basic 4K and Netflix Premium Bundle is available to customers who are (a) new, existing or returning to Kayo and Netflix and (b) new or existing Vodafone customers who are approved for and sign up to an eligible Vodafone Postpaid plan (Eligible Plan) and (c) purchase a Hubbl Hub on an Accessory Payment Plan over 12/24/36 months (APP). 

Kayo and Netflix Bundle is available via redemption at hubbl.com.au when creating a Hubbl account, signing up to Kayo and Netflix subscriptions and entering the voucher code as sent by Vodafone. Unless you are currently billed by Hubbl for Netflix and Kayo, you will need to move your subscriptions to be billed through Hubbl. Alternatively, the Kayo and Netflix bundle is available on additional Kayo and Netflix subscription tiers, additional charges apply. By accepting this offer, you consent to Vodafone sending you the voucher code to redeem the tier of your choice Voucher code is for one time use only. Must redeem by 31 March 2025, thereafter this offer will be forfeited, and your voucher code will expire. After 12 months, standard monthly subscription fees automatically apply (currently from $35/mth for Kayo Basic 4K & $25.99/mth for Netflix Premium) unless you change or cancel. If you cancel your Kayo or Netflix subscription during the 12mth offer period, you will lose your bundle offer price [and you cannot restart or resume the offer]. Not available with any other Kayo or Netflix offers, or redeemable via third-party billing platforms. 

Offer available once per Vodafone service and per Hubbl customer account. Kayo and Netflix require internet connection and compatible device. Broadband connection required for Hubbl Hub. Data charges apply. This is not a permanent offer and is subject to change. Offer may be available in conjunction with other Vodafone offers unless otherwise stated. Not for commercial or resale purposes. Not transferrable or redeemable for cash. For use in Australia only.

Network Satisfaction Guarantee
If you’re a new customer and you’ve signed up to any new postpaid mobile, mobile broadband or Home Internet plan and you don't love our network within the first 30 days of sign-up, or in the case of a Vodafone nbn^® plan within the first 30 days of service activation, you’re welcome to cancel by calling 1300 551 198 (excludes upgrades and rate plan changes). You will only have to pay for those services you’ve used or for charges incurred, that are not included in your plan, up until your number or nbn^® service is fully transferred and device or modem and equipment in original packaging with proof of purchase returned to a Vodafone (not dealer) store within 10 days of your claim. Where you have an individual plan, you can make one claim per year per person. Where you have multiple shared plans on your account, you can make one claim in relation to each plan, for up to 10 claims per account, per year per person. Accessories not refunded. This guarantee does not affect any other rights or remedies you may have under consumer law. Full terms and conditions on our network page.

Changing your plan
Only applies to changes to another nbn^® Plan. Your new plan speed will begin immediately. You will be refunded for the plan fee for the remainder of the month on a pro-rata basis and you be will charged your new plan fee calculated on a pro-rata basis for the remainder of the month.

nbn® BYO plans
For personal use by approved customers only. You must supply your own Compatible Modem in order to sign up to this plan – you cannot purchase a modem from Vodafone on instalments or out-right with this plan. Subject to service qualification check. Vodafone nbn® is a data-only service and is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone nbn® service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone nbn® plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn® installation or appointments.

You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn® activation at your premises. Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development.

Only for use with a Compatible Modem which must comply with the minimum specifications available at vodafone.com.au. Devices manufactured before 2013 may struggle to achieve the speeds available on the nbn® Home Superfast, nbn® Home Ultrafast, nbn® Home Superfast BYO, nbn® Home Ultrafast BYO plans plans and existing mobile customers with a Speed Upgrade from nbn® Home Fast. You should check with your device manufacturer or check the device specifications on your Approved Device or Compatible Modem (as applicable) to identify the speed capabilities and limitations of the device, including any device you use to when connecting to the NBN Service.

The speed tier represents the theoretical maximum possible speed available during off-peak periods. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide. Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn® Home Superfast and nbn® Home Ultrafast plans are currently only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/FTTN/FTTC customers, if, after connection, your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options.

Typical Evening Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

4G
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.

4G Home Internet Plan
4G Home Internet Basic (“Plan”) is available only (i) to approved customers in selected coverage areas, and (ii) for personal use at an approved service address (‘Approved Address’) and (iii) with a Vodafone provided 4G compatible modem (‘Modem’). The total maximum cost of the Modem is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $7.50 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fee charged until the end of the month in which you cancel. Minimum monthly spend is $60. Total minimum cost is one-month plan fees plus total modem cost. No Early Exit Fee if you choose to cancel your Plan, but 100% of the remaining device instalments will be applied to your next bill.

The Vodafone WiFi Hub 3.0 Modem can operate with a maximum of 128 compatible WiFi enabled devices at any one time.

The Plan uses our 4G Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, and we may manage the Vodafone Network by de-prioritising your service. This could mean that during periods of congestion you may experience slower speeds than 15Mbps, and the speeds experienced may be different to the speeds experienced using our other services.

All data for use in Australia within the Vodafone Network coverage area. Service subject to 4G coverage availability. The Plan has a maximum speed of 20Mbps (download) and 2Mbps (upload) and a Typical Evening Speed of 15Mbps (download) and 2Mbps (upload). Typical Evening Speeds are subject to change and measured between 7-11 pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times.

Actual speeds you reach will continually vary depending on many factors such as de-prioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. This plan is suitable for browsing, emails, social media, streaming music, SD and HD video. It is not suitable for 4K streaming and may not be suitable for online gaming. It is suitable for 1-3 users. See our Speed Guide for more detail. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Plan is for use at your Approved Address only and may no longer work if you move to another location. You will need to contact us to check service and network availability at the new location and notify us if you wish to set up your service at your new location.

You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone 4G or 5G Home Internet Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services.  To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan.

Vodafone nbn® plans
For personal use by approved customers only. Subject to service qualification check. Vodafone nbn® is a data-only service and is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up. Vodafone nbn® service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. You cannot share the data between your Vodafone nbn® plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555. Additional fees may apply for nbn® installation or appointments.

The total maximum cost of the Vodafone Wi-Fi Hub 2.0 modem or the Vodafone Wi-Fi Hub 3.0 modem (‘Modem’) is $180. There is no option to purchase the Modem outright or on a monthly payment plan. The Modem cost equates to $7.50 per month (‘Undiscounted Price’) over 24 months or $0 per month (‘Discounted Price’) if you stay connected for 24 months (‘Device Period’). The Discounted Price will appear as a credit on your monthly bill. If you choose to cancel your plan before the end of the Device Period you will need to pay the full Undiscounted Price x months remaining on Device Period. For example, if you leave at month 18 you would pay $7.50 x 6 (number of remaining months), at a total of $45. This remaining Modem cost will be applied as a lump sum on your final bill. You must connect for a minimum of one month. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged for using your plan from the point of nbn® activation at your premises.

Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development.

For Vodafone Wi-Fi Hub™ 2.0: Vodafone Wi-Fi Hub 2.0 supports up to 64 compatible WiFi enabled devices simultaneously on Wi-Fi 5. If you’re using the Vodafone Wi-Fi Hub 1.0 and change your plan to nbn Home Superfast or nbn Home Ultrafast you will need to connect via the device’s 5Ghz Wi-Fi connection. The Vodafone Wi-Fi Hub 1.0 only supports up to 100Mbps speeds via ethernet.

For Vodafone Wi-Fi Hub™ 3.0: can operate with a maximum of 128 compatible Wi-Fi enabled devices at any one time. If you’re using the Vodafone Wi-Fi Hub 1.0 and change your plan to nbn Home Superfast or nbn Home Ultrafast you will need to connect via the device’s 5Ghz Wi-Fi connection. The Vodafone Wi-Fi Hub 1.0 only supports up to 100Mbps speeds via ethernet.

This represents the theoretical maximum possible speed available during off-peak periods. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide.

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn® Home Superfast and nbn® Home Ultrafast plans are only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/FTTN/FTTC customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical busy period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period. The actual speeds you experience will vary on a number of factors such as the nbn® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Services subject to number of devices connected, network coverage and your location. Our Fair Use Policy applies.

3 Month BINGE Standard Offer 
Total minimum cost is $48. 3 months offer available to new or upgrading Vodafone Postpaid mobile customers, who are approved for and sign up to an eligible Vodafone Postpaid mobile plan (Eligible Plan). Offer is available via redemption at binge.com.au (or hubbl.com.au when creating a Hubbl account) when signing up to BINGE Standard subscription and entering the voucher code as sent by Vodafone. By accepting this offer you consent to Vodafone sending you the voucher code in order to redeem. Voucher code is for one time use only. Must redeem by 31 March 2025, thereafter this offer will be forfeited and your voucher code will expire. After 3 months, BINGE monthly subscription fees automatically apply (currently $19/mth for Standard) unless you change or cancel. BINGE subscription pricing is subject to change and is determined by BINGE only. Not available with any other BINGE offers, or redeemable via third-party billing platforms. Offer available once per Vodafone service and per Hubbl customer account. If you cancel your BINGE subscription before the end of the offer period, the offer is forfeited and you cannot restart or resume the offer. BINGE requires internet connection and compatible device. Broadband connection required for Hubbl Hub. Data charges apply. This is not a permanent offer and is subject to change. Offer may be available in conjunction with other Vodafone offers unless otherwise stated. Not for commercial or resale purposes. Not transferrable or redeemable for cash. For use in Australia only. 

5G Home Internet Plans
5G Home Internet Basic Plan, 5G Home Internet Plus Plan and 5G Home Internet Premium Plans (collectively, “Plan”) available only (i) to approved customers, (ii) for personal use at an approved service address with 5G coverage (‘Approved Address’) and (iii) with a Vodafone provided 5G compatible modem (‘Modem’). Vodafone owns the Modem and retains full legal title and beneficial ownership in the Modem: (i) for refurbished Modems that are issued to you under your Plan - the refurbished Modem must be returned to Vodafone within 30 days of your Plan being cancelled or withdrawn, (ii) for all other modems, including new Modems that are issued to you under your Plan – if your Plan is cancelled or withdrawn within 36 months of connecting, you must return the Modem in Good Working Order within 30 days of your Plan being cancelled or withdrawn. The Non-Return Fee is $0 when you stay connected for 36 months (‘Device Period’). If you do not return the Modem, you will be charged a Modem Non-Return Fee calculated by $17 x number of months remaining of the Device Period. The total maximum cost of not returning the Modem is $612. Good Working Order means the returned Modem is near new with only minor signs of wear and includes all original equipment.

Plan is for use at your Approved Address only, and may no longer work if you move to another location. Modem will default to the 4G network (if available) if the 5G network is unavailable. Plan is not eligible for Bundle and Save. Customer support will be available only via 1300 650 410 – support will not be available in Retail Stores or online or through My Vodafone. 

You must connect for a minimum of one month. Recurring monthly plan fee charged until the end of the month in which you notify that you wish to cancel. Minimum monthly spend is one month’s plan fees. Total minimum cost is one-month plan fees, provided you return the Modem within 30 days of cancellation. No Early Exit Fees if you choose to cancel your Plan before the end of the Device Period, but you will need to return the Modem to us within 30 days or you may be charged a Modem Non-Return Fee.

The Modem can operate with a maximum of 64 compatible Wi-Fi enabled devices at any one time.

The Plan uses the Vodafone Network and may be subject to data de-prioritisation. Data de-prioritisation means that during peak periods or congestion some data traffic will receive less priority over other traffic on the Vodafone Network, this could mean the speeds you experience may be slower than the speeds experienced using our other 5G services.

All data for use in Australia within the Vodafone Network coverage area and only at your Approved Address. 5G Home Internet Basic Plan includes unlimited data with an estimated Typical Evening Speed of 15Mbps (download) and 2Mbps (upload), and maximum speeds of 20Mbps (download) and 2Mbps (upload), and is suitable for streaming high-definition video, social media and internet browsing. It is suitable for 1-3 users. It is not suitable for 4K streaming and may not be suitable for online gaming. Large files might be slow to load. 5G Home Internet Plus Plan includes unlimited data with a Typical Evening Speed of 50Mbps (download) and 15Mbps (upload), and maximum speeds of 50Mpbs (download) and 20Mbps (upload), and is suitable for streaming 4K and HD video, downloading large files, social media and casual online gaming. 5G Home Internet Premium Plan includes unlimited data with a Typical Evening Speed of 100Mbps (download) and 15Mbps (upload), and maximum speeds of 100Mbps (download) and 20Mbps (upload), and is suitable for 4K and HD video streaming, downloading large files, social media and casual online gaming. Typical Evening Speeds are subject to change and measured between 7-11pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times. Estimated Typical Evening Speed is measured between 7pm-11pm. As this is a new plan, the speed stated here is currently based on an estimate. TPG will revise the typical evening speed once it has collected enough data on the speed performance for this plan. Actual speeds you reach for these Plans will continually vary depending on many factors such as de-prioritisation, network congestion, the number of devices connected and their capabilities, network coverage and the time you are using data. Fair Use Policy applies. Plan is not eligible for roaming. You cannot share the data between your Plan and your Vodafone postpaid mobile plan and vice versa. You can find out which plans support sharing or you can opt-out of sharing altogether at any time by calling 1555 from a Vodafone mobile or 1300 650 410 from any other phone.

You don’t have to bundle this service. Existing Postpaid Mobile Customer Price is available to existing customers (i) with an existing Postpaid Mobile service (excludes MBB), (ii) who add any Vodafone 4G or 5G Home Internet Plan on the same account (‘Eligible Plan’) and (iii) remain connected to both services. To receive the Existing Postpaid Mobile Customer Price your Postpaid Mobile plan and your Eligible Plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or Eligible Plan the discount will be forfeited and you will pay the Stand-alone Price. Discount only applicable on one Eligible Plan. Standalone Price means the undiscounted Minimum Monthly Spend of the Eligible Plan.

You may change to a higher or lower Plan by calling Customer Care. Your new service and Plan will commence immediately, and the charge for your new Plan will begin from your next monthly billing cycle. A change of Plan to both a higher or lower value Plan at end of your billing cycle, will begin from the start of your next monthly billing cycle.

nbn® Speed Upgrade for existing postpaid mobile phone plan customers
Eligible existing Postpaid Mobile customers will have a Speed Upgrade applied to their nbn® service. Postpaid voice customers only. Excludes Mobile Broadband customers. You don’t have to bundle the nbn® service. However, in order to receive the Speed Upgrade on your nbn® plan, you will need to have an existing Postpaid Mobile service on the same account and remain connected to both services, otherwise you will have the Speed Upgrade removed. To receive the Speed Upgrade, your Postpaid Mobile plan and this nbn® plan must have the same billing name and billing address. If you cancel your Postpaid Mobile plan or this nbn® plan, the Speed Upgrade will be forfeited and removed from your service. This offer is available in conjunction with other in-market offers. Offer not transferrable or redeemable for cash. Not for commercial or resale purposes. Offer is subject to change.

Offer applies to customers who from 2 September 2024: (a) add a new nbn® service to their existing Postpaid Mobile service; (b) change their nbn® plan when combined with an existing Postpaid Mobile service; or (c) add a Postpaid Mobile service to an existing nbn® service which was connected or changed plan from 2 September 2024. The Speed Upgrade will be applied within one week of activating the nbn® service or adding the Postpaid Mobile service. The Speed Upgrade offers the speeds of the next highest nbn® speed tier above the speed tier purchased by the customer. The Speed Upgrade involves an increase to the maximum theoretical off-peak speeds for your plan. The actual speeds you experience will vary based on a number of factors, including technology type, plan choice and internet traffic demand. Speed Upgrades from nbn® Home Fast and above require a compatible high speed modem.

There is no additional cost for the Speed Upgrade. The Speed Upgrade will appear on the bill as an Add on with no charge.

Eligibility for the Speed Upgrade is subject to technology and line speed capability at your address. Availability is subject to a service qualification check which we will perform when you request to sign-up. The technology used to deliver the nbn® Service will depend on the connection between your premises and the nbn® Network which includes: (1) Fibre to the Premises (‘FTTP’); (2) Fibre to the Node (‘FTTN’); (3) Fibre to the Building (‘FTTB’); (4) Hybrid Fibre Coaxial (‘HFC’); (5) Fibre to the Curb (FTTC). The following categories of customers are not eligible for Speed Upgrade:

• FTTC, FTTN or FTTB connections connecting to Home Fast, as this is the highest available nbn® speed tier for those technology types.
• FTTC, FTTN or FTTB connections where the max attainable line speed is not capable of supporting the next highest nbn® speed tier. These customers will have the Speed Upgrade applied to their account, but will not receive the benefit, or the full benefit, of the higher speed tier if it exceeds the max attainable line speed at their address. Existing postpaid mobile phone customers connecting on FTTC, FTTN or FTTB technologies will have their max attainable line speed check carried out against the higher nbn® speed tier provided by this offer, rather than the speed tier purchased.
• FTTP or HFC connections connecting to Home Ultrafast, as this is the highest available nbn® speed tier.
• Customers on nbn® pre-fibre Interim Modem and BYO Plans. These customers will receive the Speed Upgrade on their final plan following installation of their fibre upgrade.

In some circumstances where you would not be eligible for the Speed Upgrade for the reasons above, we may automatically change the plan you pay for to a lower speed tier and apply a $0 Speed Upgrade to the speeds of the plan above.

nbn^® Speed
This speed is an off-peak measure only. Speed will vary on a number of factors. For more information on speed tiers and to further understand and compare plans please see our Speed Guide for more information.

Internet speeds on this plan are variable and you will typically experience much slower speeds than the maximum connection speed available on your plan. The nbn^® Home Superfast and nbn^® Home Ultrafast plans are only available in nbn FTTP areas and selected nbn HFC areas. For FTTB/N/C customers, if after connection your plan is not supported by the maximum attainable speed available then we will contact you with more information and provide other options. Typical Busy Speed: This is the typical evening download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period and at other times. Typical evening upload speed is estimated by reference to the maximum upload speed and is not a guaranteed minimum speed. The actual speeds you experience will vary on a number of factors such as the nbn^® technology used to deliver your service, plan choice, location, internet traffic demand, our network, line condition, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, and the content you access.

Hubbl Accessories Payment Plan 
Accessories Payment Plan: Hubbl may be purchased on an Accessory Payment Plan (APP) over 12, 24 or 36 month duration (Commitment Period). The outright price of your chosen accessory (as set by Vodafone at your time of purchase) will be spread in equal instalments over your chosen Commitment Period. Once chosen, your Commitment Period is fixed (unless you elect to pay your total remaining balance in full in one instalment). APP is only available to eligible customers who connect (and remain connected to) an active and eligible Postpaid Plan (Eligible Plan) and must agree to and pass a credit check. If you cancel your Eligible Plan or your APP, your APP will also automatically cancel and 100% of remaining APP instalments plus any outstanding charges on your Eligible Plan will be applied to your next bill. Minimum monthly spend and terms and conditions apply for Eligible Plan. You can have a max of 5 APP per Eligible Plan. Each APP can have up to 10 accessories. Not available online. Full T&C apply.