NSW and ACT, we’ve doubled our national network coverage

Vodafone now covers around 1,000,000 square kilometres across Australia and will service a total of 98.4% of the population. The areas in NSW with significant uplift include:

• Port Macquarie
• Forster
• Batemans Bay
• Orange
• Mudgee

This means that you will have more mobile coverage when travelling to these areas, and some areas you may not have previously had coverage on our network.

To check the mobile coverage at your address or in a particular location, use our network coverage checker.

Vodafone’s improved mobile network will cover 98.4% of the Australian population. To see whether Vodafone services your address or a particular area, use our network coverage checker.

The new network was turned on in early 2025.

Save $10/mth on plan fees
Plan fee discount available to both (i) approved new customers signing up to an eligible Vodafone Infinite Plan: Small or Small SIM Only Plan; Medium or Medium SIM Only Plan and Large or Large SIM Only Plan (‘Eligible Plan’); and (ii) approved existing customers adding an additional Eligible Plan to their account (‘Eligible Customers’). However, new or existing customers with a Vodafone billing address and postcode in Western Australia (WA) are not eligible for this offer on Eligible SIM Only Plans. Offer available from 30/01/2025 and is available until withdrawn (‘Promotional Period’). Discount for Eligible Plan(s) include: $10/mth off plan fees on Small or Small SIM Only Plan; $10/mth off plan fees on Medium or Medium SIM Only Plan; and $10/mth off plan fees on Large or Large SIM Only Plan (Discount). Discount is applied for the following period: (i) for customers with a Mobile Payment Plan (MPP), Discount is applied for the first 12, 24, or 36 months depending on your chosen MPP period, or (ii) for customers with a SIM Only plan, Discount is applied for your first 12 months (collectively, "Discount Term"). Discount is applied as a recurring monthly credit for the relevant Discount Term and on plan fees only. At the end of the relevant Discount Term, the minimum monthly spend will revert to the undiscounted standard monthly plan fees. Discount available to customers signing up to a new or additional service only. Not available for handset upgrades. Discount forfeited if you cancel, change or upgrade your Eligible Plan. Existing customers who rate plan change from another plan are excluded from this offer. This offer can be used in conjunction with the following (if you are eligible): Bundle and Save, handset discounts, bonus data, trade-in and student offers, but cannot be used with any other promotional offer including but not limited to senior and WA exclusive offer (i.e. 50% off plan fees for first 6 months on Eligible SIM Only Plans). Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change. 

$5 Roaming
Use your included data, call and text allowances in Eligible Destinations and in-flight on eligible partner airlines for an additional $5 per day. However data capped at speeds up to 1.5, 2, 10 or 25Mbps is not accessible while $5 Roaming. Eligible Destinations and eligible partner airlines are subject to change, see current list and full details here . Available to eligible customers, see terms for details specific to your plan. $5 Daily Charge is in addition to minimum monthly spend. Once your included data is exhausted, additional data will be automatically added at a charge of $5/GB ($0.005/MB) (“Additional Roaming Data”). Additional Roaming Data expires at the end of your next billing period, is shareable (excludes plans with unlimited data which do not share data) and can only be used while in Eligible Destinations and in-flight on eligible partner airlines. Max 90 days of use in any calendar year. Opt-out at any time, visit My Vodafone or call 1555. All roaming services are subject to network availability.

30 Day Network Satisfaction Guarantee
These terms and conditions are only for personal accounts and business accounts up to 9 connections. For eligibility criteria and terms for business accounts with ten or more connections - call 135 888 for details.

Available if you’re a new Vodafone customer, approved for a postpaid plan only including Postpaid Mobile, Postpaid Mobile Broadband, Home Internet, nbn^® and Vision and it doesn't count for upgrades or rate plan changes.

To make a claim, you can give us a call on or 1555 (if you are calling from a Vodafone device) or 1300 551 198 (if you are calling from a non-Vodafone device).

You'll need to return your new device(s), with all its original packaging and accessories within 10 business days of making the claim. We will discuss a return process that works for you when you contact us. You have to be sure that the device or modem is in good working order meaning undamaged and as it was when you took it out of the box. You’ll also need your proof of purchase (receipt).

You will only have to pay for excess usage charges, or charges for services that aren’t included in your plan (for example, roaming, international calls or calls to premium numbers) or if applicable a New Development Fee or other charges for call outs when there is a missed appointment or where no fault is found by nbn^®, that you have incurred up to the date the cancellation is finalised or on the final day of your first billing cycle (if you are a SIM only month to month plan customer). It is considered finalised on the date you return everything, in original condition, to a participating network guarantee store, unless you are transferring your number or nbn^® service to another carrier – in that case it will be finalised once everything’s returned and your number or nbn^® service has been successfully transferred.

Under this guarantee, we can’t actually refund you for any additional accessories that you’ve purchased. If you decide you want to keep your device(s), then we'll obviously need you to pay for it – you’ll see this on your final bill.

If you purchased a modem outright as a Mobile Broadband customer or it was provided at $0 upfront when you stay connected for 24 months as an nbn^®, Home Internet or Vision customer, we’ll refund the cost of it when you return it in its original condition to a Vodafone store, within 10 days of your service being cancelled. If you’re adding a new service to your current Vodafone account, the 30 Day Network Satisfaction Guarantee only applies to the new service and not to existing services on the account – unless, of course, they are less than 30 days young themselves and also eligible. 

If there are any credits on your account that have been given to you by Vodafone, they won't be refunded, exchanged or redeemable for cash when you claim.

Where you have an individual plan, the 30 Day Network Satisfaction Guarantee applies to a maximum of one mobile, one mobile broadband, one Home Internet and one Vodafone nbn^® and one Vodafone Vision claim per person per year. Where you have multiple shared plans, the 30 Day Network Satisfaction Guarantee applies to a maximum of one claim per plan on up to 10 claims per account, per person per year. 

None of this will affect any other rights or remedies you may have under the Competition and Consumer Act 2010 (Cth). Vodafone Pty Limited ABN 76062954554.

Coverage Checker
Estimated coverage and speeds should be taken as a guide only. Whilst we try to ensure accuracy, factors such as building construction, local conditions, device and software, download source and network traffic may impact your experience.

Save $10/mth on plan fees
Plan fee discount available to both (i) approved new customers signing up to an eligible Vodafone Infinite Plan: Small or Small SIM Only Plan; Medium or Medium SIM Only Plan and Large or Large SIM Only Plan (‘Eligible Plan’); and (ii) approved existing customers adding an additional Eligible Plan to their account (‘Eligible Customers’). However, new or existing customers with a Vodafone billing address and postcode in Western Australia (WA) are not eligible for this offer on Eligible SIM Only Plans. Offer available from 30/01/2025 and is available until withdrawn (‘Promotional Period’). Discount for Eligible Plan(s) include: $10/mth off plan fees on Small or Small SIM Only Plan; $10/mth off plan fees on Medium or Medium SIM Only Plan; and $10/mth off plan fees on Large or Large SIM Only Plan (Discount). Discount is applied for the following period: (i) for customers with a Mobile Payment Plan (MPP), Discount is applied for the first 12, 24, or 36 months depending on your chosen MPP period, or (ii) for customers with a SIM Only plan, Discount is applied for your first 12 months (collectively, "Discount Term"). Discount is applied as a recurring monthly credit for the relevant Discount Term and on plan fees only. At the end of the relevant Discount Term, the minimum monthly spend will revert to the undiscounted standard monthly plan fees. Discount available to customers signing up to a new or additional service only. Not available for handset upgrades. Discount forfeited if you cancel, change or upgrade your Eligible Plan. Existing customers who rate plan change from another plan are excluded from this offer. This offer can be used in conjunction with the following (if you are eligible): Bundle and Save, handset discounts, bonus data, trade-in and student offers, but cannot be used with any other promotional offer including but not limited to senior and WA exclusive offer (i.e. 50% off plan fees for first 6 months on Eligible SIM Only Plans). Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.

Device Discount
Device Discount is a discount off the device RRP and is only available to eligible new and upgrading customers who purchase a device with a device repayment period of 12, 24 or 36 months, and sign up or upgrade, and stay connected to an eligible Consumer Postpaid Mobile Plan (‘Eligible Plan’). Device Discounts vary depending on the device (as advertised), and some Device Discounts may only be available when you stay connected to an Eligible Plan over 24 or 36 months (ie. some Device Discounts may not be available for a repayment period of 12 months). Not applicable for customers purchasing a device outright. The Device Discount will apply for the length of your chosen device repayment period (12/24/36 months). If you cancel your plan or your device repayment, your Device Discount will be forfeited, and you must pay out your device on your next bill at the undiscounted rate (i.e. 100% of remaining device repayments at full RRP x months remaining). Device Discount will not be forfeited if you rate plan change but will be forfeited if you change to an ineligible plan, such as a SIM Only plan. Your monthly device repayments may vary depending on your chosen repayment period (12/24/36 months) and are applied as a monthly recurring credit against the device repayment. Device Discount is subject to change and not a permanent offer. You can only have one Device Discount per service at any one time. After your device repayment period has ended, your Device Discount will also end but your monthly plan costs will remain. Offer available in conjunction with other offers. Not for commercial or resale purposes. Not transferrable or redeemable for cash.

Double data
Bonus data available to both (i) approved new customers signing up to an eligible Vodafone Infinite Plan: Small or Small SIM Only Plan; Medium or Medium SIM Only Plan and Large or Large SIM Only Plan, and Extra Large Promo Plans (‘Eligible Plan’); (ii) approved existing customers adding an additional Eligible Plan to their account and (iii) approved existing customers upgrading their handset and signing up to an Eligible Plan via In-store or Customer Care channels or Digital channels (‘Eligible Customers’). Offer available from 30/01/2025 and is available until withdrawn (‘Promotional Period’). Bonus data on Eligible Plan(s) include: Bonus 50GB (total 100GB of monthly data) on Small and Small SIM Only Plan; bonus 180GB (total 360GB of monthly data) on Medium and Medium SIM Only Plan; or bonus 360GB (total 720GB of monthly data) on Large and Large SIM Only Plan, bonus 450GB (total 900GB of monthly data) on Extra Large Promo plans. Bonus data will be applied monthly for the duration you remain continuously connected to the Eligible Plan and is forfeited if you cancel, change or upgrade your Eligible Plan. Bonus data available to customers signing up to a new or additional service and handset upgrades. Existing customers who rate plan change from another plan are excluded from this offer. This offer can be used in conjunction with Bundle and Save, handset discounts, plan fee discounts, trade-in and student offers but cannot be used with any other promotional offer. This Data is for use in Australia. Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.

Bonus data
Bonus data available to both (i) approved students with valid student ID and email signing up to a new eligible Vodafone Infinite Plan: Small or Small SIM Only Plan; Medium or Medium SIM Only Plan and Large or Large SIM Only Plan (‘Eligible Plan’); (ii) students adding an additional Eligible Plan to their account and (iii) students upgrading their handset and signing up to an Eligible Plan in-store or via customer care channels only (handset upgrades are not available via Digital channels) (‘Eligible Customers’). Offer available from 30/01/2025 and is available until withdrawn (‘Promotional Period’). Bonus data on Eligible Plan(s) include: 100GB bonus data + 50GB base data on Small and Small SIM Only Plan; 40GB bonus data + 180GB base data on Medium and Medium SIM Only Plan; or 80GB bonus data + 360GB base data on Large and Large SIM Only Plan. When used in conjunction with the Double Data offer, the Double Data offer will be applied first, with the Bonus data applied thereafter. Bonus data will be applied monthly for the duration you remain continuously connected to the Eligible Plan and is forfeited if you cancel, change or upgrade your Eligible Plan. Bonus data available to customers signing up to a new or additional service and handset upgrades. Existing customers who rate plan change from another plan are excluded from this offer. This offer can be used in conjunction with the following (if you are eligible): Bundle and Save, plan fee discounts, handset discounts, bonus data, student offers and trade-in offers, but cannot be used with any other promotional offer, including, but not limited to, NBA offer, senior offer and WA exclusive offer (i.e. 50% off plan fees for first 6 months on Eligible SIM Only Plans). This Data is for use in Australia. Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.

Unlimited standard international minutes (Zone 1)
Unlimited standard international minutes (Zone 1) available to both (i) approved students with valid student ID and email signing up to a new eligible Vodafone Infinite Plan: Small or Small SIM Only Plan (‘Eligible Plan’); (ii) students adding an additional Eligible Plan to their account and (iii) students upgrading their handset and signing up to an Eligible Plan in-store or via customer care channels only (handset upgrades are not available via Digital channels) (‘Eligible Customers’). Offer available from 30/01/2025 and is available until withdrawn (‘Promotional Period’). Unlimited standard international minutes (Zone 1) will be applied monthly for the duration you remain continuously connected to the Eligible Plan and is forfeited if you cancel, change or upgrade your Eligible Plan. Unlimited standard international minutes (Zone 1) available to customers signing up to a new or additional service and handset upgrades. Existing customers who rate plan change from another plan are excluded from this offer. This offer can be used in conjunction with the following (if you are eligible): Bundle and Save, plan fee discounts, handset discounts, bonus data, student and trade-in offers, but cannot be used with any other promotional offer, including, but not limited to, NBA offer, senior offer and WA exclusive offer (i.e. 50% off plan fees for first 6 months on Eligible SIM Only Plans). This Data is for use in Australia. Services subject to capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Subject to change.