Google Play™ and your Vodafone bill

Google Play™ is the official app store for Android devices, where you can purchase music, movies, e-books, games and other Android apps.

Follow these steps to purchase a product on Google Play™ with Pay with Vodafone. Pay with Vodafone will then become your default method of purchase on Google Play™.

You can get a refund on your Google Play™ purchase within two hours of purchasing the product. To get a refund go to the Google Play™ purchase page, select ‘REFUND’ and confirm by selecting ‘Yes’.

For any other refund requests or enquiries regarding refunds please contact Vodafone customer care on 1300 650 410.

You can cancel your Google Play™ subscription through the Google Play™ store.

If you cancel your Google Play™ subscription, you’ll be subscribed to the product until the end of the month. You can also unsubscribe from a Google Play™ subscription by calling customer care on 1300 650 410.

To see more details about your Google Play™ subscription with Vodafone, head to our Pay with Vodafone portal. Under the ‘Subscriptions’ tab, click on the magnifying glass next to your subscription for detailed information.

If you cancel your plan, in order to keep your subscription, you will need to change your method of payment from Pay with Vodafone in Google Play™ to a different payment method.

Google Play™ comes installed on Android devices that run Android OS version 2.2 (Froyo) and above. For the full list of compatible devices, go to the Google support page.

Yes, your monthly Pay with Vodafone purchase limit is $100. This includes all content purchased by Pay with Vodafone, for example $11.99 with Amazon Music Unlimited and $88.01 with Google Play™ in the same month.

If you reach this $100 monthly limit and wish to continue making purchases on Google Play™ you must select another payment method.

Terms of Use for Google Play Store via Pay with Vodafone
When you elect to pay for all purchases from the Google Play store via Pay with Vodafone, you agree to the following terms: 1. We may offer Eligible Customers the ability to pay for content or applications purchased from the Google Play Store (“Content”) on their Vodafone bill (“Pay with Vodafone”). ONCE PAY WITH VODAFONE IS SELECTED THIS WILL BECOME YOUR DEFAULT PAYMENT METHOD FOR ALL CONTENT PURCHASED ON THE GOOGLE PLAY STORE.

Eligibility
2. You must be an approved customer with an eligible Vodafone postpaid voice plan (“Eligible Plan”) and (b) use an Android device (“Eligible Customer”) in order to pay for Content on your Vodafone postpaid bill as a once off purchase or a monthly subscription (“Pay with Vodafone”). If you or Vodafone cancels your Eligible Plan, you will no longer be able to purchase Content via Pay with Vodafone.

Registering for Pay with Vodafone and spend limits
3. As a default, Pay with Vodafone is enabled on your postpaid account. If you wish to opt-out of Pay with Vodafone please call us on 1555. You will not be asked to verify your identity when making a purchase via Pay with Vodafone, so be mindful of others, such as children, using your device.
4. When you register for Google Play, if you are using the Vodafone Network, you will have the option of registering your credit card or choosing to buy Content with Pay with Vodafone by selecting “Use Vodafone billing” and agreeing to these Terms of Use. Once selected Pay with Vodafone will become your default payment method, unless you have a positive Google Play account balance in which case your Google Play account balance will apply first, after which all purchases will be via Pay with Vodafone. When connected over WiFi, you may not be able to select to Pay with Vodafone and you should connect to the Vodafone Network to do so.
5. If you are already registered for Google Play you can amend your account settings to enable Pay with Vodafone, at which time Pay with Vodafone will become your default payment method.
6. You must be the account-holder for your Eligible Plan in order to purchase Content, each charge will appear on your bill under ‘Content’.
7. The default calendar monthly spend limit for Pay with Vodafone is $100. This limit includes all Content that is purchased using Pay with Vodafone, whether the purchase is from Google Play Store or another content provider. Once you have reached your $100 spend limit, you will be unable to make subsequent purchases in that month via Pay with Vodafone, and you should choose an additional payment method. The $100 spend limit will renew in the following month.

Data and Content purchased from Google Play Store
8. Downloading, uploading, listening, streaming, viewing or purchasing Content, including when you register for Google Play via Pay with Vodafone, will consume data from your Eligible Plan allowance. You will be charged for this data usage at the rate set out in your Eligible Plan details. You are responsible for all data costs including overage and any international roaming charges that may apply, please see your Eligible Plan details for more information. You can reduce mobile data by usage by using a Wi-Fi connection and syncing content to your device for use offline.
9. Your choice of Content is your responsibility. The Content you purchase is not in Vodafone’s control and Vodafone is not responsible for setting the price of Content, and accepts no liability in connection with the provision of, accuracy, suitability or quality of any Content. If you do not agree to this term please do not use the Pay with Vodafone service.
10. Accessing and purchasing Content is subject to the Google Play Terms of Use and Google Privacy Policy.

Complaints and to Unsubscribe from Google Play via Pay with Vodafone
11. For all billing enquiries, complaints, applications for refund, or unsubscribe from Google Play via Pay with Vodafone please contact Vodafone on 1555.
12. Your use of Content is subject to the terms of your agreement with the provider of that Content. If you have any issues with or complaints about the Content, not related to billing, you should contact Google Ireland Limited ("Google") 1800 093 181
13. You acknowledge that at any point Vodafone may no longer provide you with access to Pay with Vodafone for the Google Play Store if, for example, our agreements with Google Asia Pacific Pte. Limited come to an end. We will endeavour to provide you with as much notice as possible but cannot guarantee that we will be able to provide any prior notice of the cessation of such services. However, you may still be able to buy Content using other payment methods.
14. Nothing in these terms of use excludes, restricts or modified any rights that you have under existing laws, regulations or codes, including the Competition and Consumer Act 2010 (Cth) and fair trading laws.
15. Not for commercial or resale purposes, transferable or redeemable for cash. These Terms of Use are subject to change.
16. Android, Google, the Google logo, Google Play and other marks are trademarks of Google Inc. The Android robot is reproduced or modified by work created and shared by Google and used according to terms described in the creative commons 3.0 Attribution License.

Pay with Vodafone
By purchasing this product, content, service or subscription you understand, acknowledge and agree to the following terms and conditions:

1. Pay with Vodafone allows eligible Vodafone customers to pay for content or services (Content) from a third party content provider (Content Provider) on their Vodafone bill.
2. Pay with Vodafone is only available to new or existing eligible Postpaid mobile plan customers (Eligible Customer).
3. If you are an Eligible Customer, when you purchase Content from a Content Provider, the charge will appear on your Vodafone bill under the heading ‘Content’ as either:
   1. a once-off payment; or
   2. if you are purchasing a subscription service, the charge will continue to be added until the end of the billing month in which you cancel your subscription service or cancel your Vodafone plan.
4. You will not be asked to verify your identity when making an individual purchase or signing up to a subscription based service, so be mindful of others, such as children, using your device.
5. As a default, Pay with Vodafone is enabled on your postpaid account. If you wish to opt-out of Pay with Vodafone, to cancel your Content subscription, or if you have any questions regarding Pay with Vodafone please call us on 1555.
6. The default calendar monthly spend limit for Pay with Vodafone is $100 per month. If your purchase of Content results in a combined total monthly spend in excess of $100 you will not be able to complete the purchase via Pay with Vodafone, and you should choose an additional payment method. The $100 spend limit will renew in the following month.
7. Please contact Vodafone on 1555 for all billing complaints or enquiries.
8. Your use of the Content is subject to the terms and conditions of your agreement with the Content Provider. Please contact the Content Provider if you experience any problems or issues with your Content.
9. Purchases or subscriptions using Pay with Vodafone is permitted by the account holder only.
10. You acknowledge that at any point Vodafone may no longer provide you with access to Pay with Vodafone if, for example, our agreement with the Content Provider comes to an end. We will endeavour to give you as much notice as possible but cannot guarantee that we will be able to provide any prior notice of the cessation of such services. You may be able to pay for the Content using other payment methods.
11. Listening to music, reading or watching video Content over the mobile network will consumer data from your plan’s allowance. You are responsible for all data costs including overage. You can reduce mobile data by listening to music or viewing Content on any Wi-Fi connection and syncing Content to your device for offline use.
12. These terms are subject to change.