Purchase content using Pay with Vodafone.
Pay with Vodafone is a way to purchase content and services by adding the one-off or monthly subscription cost to your Vodafone bill. This content is provided by third parties and includes Netflix and Norton™ products, as well as games, music and competitions. If you have any questions, call us on 1555 from your Vodafone phone.
How to purchase content and add it to your Vodafone bill.
Here’s how you can purchase content using Pay with Vodafone.
You can add a Norton™ product to your bill online or by heading in store.
If you add a Norton™ subscription to your bill through Pay with Vodafone, you will be charged monthly until you opt-out of Pay with Vodafone or cancel your subscription.
The cost will be shown in the ‘Content’ section on your next bill.
To see more details about your Norton subscription with Vodafone, head to our Pay with Vodafone portal. Under the ‘Subscriptions’ tab, click on the magnifying glass next to your subscription for detailed information. If you want to cancel your Norton subscription with Vodafone, click on the cross next to your subscription. You can also cancel by calling our customer care team on 1555 from a Vodafone phone.
From 10 March 2023 you will no longer be able to add Netflix to your bill.
If you already have a subscription to Netflix through Vodafone, nothing will change. You will continue to be charged monthly until you opt-out of Pay with Vodafone or cancel your Netflix subscription.
The cost will be shown in the ‘Content’ section on your next bill.
To see more details about your Netflix™ subscription with Vodafone, head to our Pay with Vodafone portal. Under the ‘Subscriptions’ tab, click on the magnifying glass next to your subscription for detailed information. If you want to cancel your Netflix subscription with Vodafone, click on the cross next to your subscription. You can also cancel by calling our customer care team on 1555 from a Vodafone phone.
For more information head to our Netflix support page.
You can pay for your products purchased through Google Play™ via Pay with Vodafone on your Vodafone bill.
This includes products with a one-off payment and products that are charged monthly as a subscription.
For more information, go to our Google Play™ support page.
To see more details about your Google Play™ subscription with Vodafone, head to our Pay with Vodafone portal. Under the ‘Subscriptions’ tab, click on the magnifying glass next to your subscription for detailed information.
Vodafone no longer offers these services. If you have any questions, call us on 1555 from your Vodafone phone.
| Company | Product or service | Category |
|---|---|---|
| Buongiorno | Gamerr, Gamifive, iGirls, PlayPlanet, iFortune, ZnackTV | Various |
| Gameloft | Gameloft In APP purchase, Gameloft Shop, Gameloft Club | Games |
| MIA | Games/Pics/App/Video/EA Play Unlimited (Sports, The Sims, etc) | Entertainment and Vodafone content |
| Amazon | Amazon Music and Amazon Prime | Music and entertainment |
Additional information
What is Pay with Vodafone?
Pay with Vodafone is a payment option that lets you subscribe or make one-off purchase of third party (i.e. non-Vodafone) content like music, movies, TV shows on your phone, tablet or Vodafone TV device. The charges for this content are added to your Vodafone postpaid bill. You can also monitor your monthly spend through our Pay with Vodafone portal. You will be automatically opted-in to paying for content via Pay with Vodafone when you sign up to a postpaid mobile plan. You will not be asked to verify your identity when making individual purchase or signing up to a subscription based service, so be mindful of others, such as children, using your device. If you do not want to be charged under Pay with Vodafone you must opt-out using the details below.
Can I restrict access to Pay with Vodafone?
Yes. To restrict access to Pay with Vodafone on your account, call 1555 from your Vodafone mobile or 1300 650 410.
Who is providing me with the content under Pay with Vodafone?
Even though the charges appear on your Vodafone postpaid bill or are debited from your Prepaid credit balance, the content has been provided through a third party content provider. As a postpaid customer these charges will appear under ‘Content’ on your bill.
How will these charges appear on my postpaid bill?
If you have purchased content using Pay with Vodafone it will appear under ‘Content’ on your bill.
How can I unsubscribe/opt out?
To unsubscribe/opt-out of paying via Pay with Vodafone on your account, head to our Pay with Vodafone portal. You can also unsubscribe/opt out by calling 1555 from your Vodafone mobile or 1300 650 410 from any other phone.
Enquiries or complaints
If you have any enquiries, questions or complaints regarding third party content purchased using Pay with Vodafone please contact Vodafone directly on 1555 from your Vodafone mobile or 1300 650 410.
Pay with Vodafone
By purchasing this product, content, service or subscription you understand, acknowledge and agree to the following terms and conditions:
- Pay with Vodafone allows eligible Vodafone customers to pay for content or services (Content) from a third party content provider (Content Provider) on their Vodafone bill.
- Pay with Vodafone is only available to new or existing eligible Postpaid mobile plan customers (Eligible Customer).
- If you are an Eligible Customer, when you purchase Content from a Content Provider, the charge will appear on your Vodafone bill under the heading ‘Content’ as either:
- a once-off payment; or
- if you are purchasing a subscription service, the charge will continue to be added until the end of the billing month in which you cancel your subscription service or cancel your Vodafone plan.
- You will not be asked to verify your identity when making an individual purchase or signing up to a subscription based service, so be mindful of others, such as children, using your device.
- As a default, Pay with Vodafone is enabled on your postpaid account. If you wish to opt-out of Pay with Vodafone, to cancel your Content subscription, or if you have any questions regarding Pay with Vodafone please call us on 1555.
- The default calendar monthly spend limit for Pay with Vodafone is $100 per month. If your purchase of Content results in a combined total monthly spend in excess of $100 you will not be able to complete the purchase via Pay with Vodafone, and you should choose an additional payment method. The $100 spend limit will renew in the following month.
- Please contact Vodafone on 1555 for all billing complaints or enquiries.
- Your use of the Content is subject to the terms and conditions of your agreement with the Content Provider. Please contact the Content Provider if you experience any problems or issues with your Content.
- Purchases or subscriptions using Pay with Vodafone is permitted by the account holder only.
- You acknowledge that at any point Vodafone may no longer provide you with access to Pay with Vodafone if, for example, our agreement with the Content Provider comes to an end. We will endeavour to give you as much notice as possible but cannot guarantee that we will be able to provide any prior notice of the cessation of such services. You may be able to pay for the Content using other payment methods.
- Listening to music, reading or watching video Content over the mobile network will consumer data from your plan’s allowance. You are responsible for all data costs including overage. You can reduce mobile data by listening to music or viewing Content on any Wi-Fi connection and syncing Content to your device for offline use.
- These terms are subject to change.