How to clear your browser cache

This support article will show you how to clear the cache on your favourite browser.

How do I clear the cache in Google Chrome?

1. In Chrome, click on the three-dot menu and select History or press Ctrl H. 
2. Click 'Clear browsing data'. 
3. Select 'Browsing history' and 'Cached images and files'. 
4. Click 'Clear data'.

How do I clear the cache in Internet Explorer?

1. In Internet Explorer, click the cog icon and select Internet options.
2. In the General tab, click Delete under Browsing history.
3. Select Temporary Internet files and website files and then click 'Delete'.

How do I clear the cache in Mozilla Firefox?

1. In Firefox, click on the three horizonal lines and select Options. 
2. Click Privacy & Security and click Clear Data under Cookies and Site Data. 
3. Deselect Cookies and Site Data and click Clear.

How do I clear the cache in Microsoft Edge?

1. In Microsoft Edge, click on the three-dot menu and select Settings.
2. Click Privacy, search & services and click Choose what to clear under Clear browsing data.
3. Scroll down to 'Clear browsing data' and click 'Choose what to clear'.
4. Select Cached images and files and click Clear now.

How do I clear the cache in Safari?

1. In Safari, select Safari.
2. Click on Clear History and press Clear History.

Additional information

What’s a browser cache?

When you visit a website, your browser may automatically store content from the web page.

The next time you visit that web page, the page will load faster because the browser has already "cached" certain content.

Why do I need to clear my cache?

Websites do change; so if you return to a web page you may not be seeing the latest version because the browser will load content that it's previously saved.

There may also be formatting issues that are resolved through clearing the cache.

What else can we help with?

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