Skip to content
Vodafone Australia Vodafone Australia
How can we help?

Your PUK code

You’ll need your PUK code if you enter your SIM PIN 3 times incorrectly.

How to find your PUK code.

The best way to find your PUK code is through My Vodafone.

Entering your PUK code.

After entering your PUK code, you’ll need to enter and confirm a new SIM PIN. Your SIM PIN needs to be between 4 and 8 digits long.

You’ll have a maximum of 10 attempts to enter your PUK correctly. After 10 incorrect attempts, your SIM will be permanently blocked. If this happens, you'll need to get a replacement SIM to continue using your mobile number.

Additional information

 What is a PUK code?

A PUK code, or Personal Unlocking Key, is code that you'll need if you enter your SIM PIN incorrectly 3 times in a row.
How do I find my PUK code?

The best way to find your PUK code is through My Vodafone.
Entering your PUK code on your Motorola or Sagem device.

If you have a Motorola or Sagem device, you'll need to enter your PUK with this sequence:

* * 05 * [PUK] * [NEW PIN] * [NEW PIN] #

What else can we help with?
© 2025 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.