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How can we help?
Thanks for posting a question.
So that we can start investigating as soon as possible, here are the three simple steps that we need you to do.
Step 1: Copy this template and paste it into the body of a new email.
Hi Vodafone Support,
Following my post, I have been asked to email you directly.
The reference number that I was given (including the brackets) is: [XXXXX]
And here’s a link to my post: XXXXX
Thanks,
[Your name]
Step 2: Complete the blank sections highlighted in bold in the template with your information.
Step 3: Email the completed template to support@vodafone.com.au
Once we receive your email, we'll be on the case as soon as possible.
What else can we help with?
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