International Call Add-ons for your prepaid service
This support article will give you key information about getting extra standard international minutes to use in Australia for your prepaid phone service. Our Prepaid International Call Add-ons are a great way to call selected destinations.
You can also get an Add-on by sending a text message with a relevant code using your saved credit/debit card or your My Credit balance.
Additional information
What destinations can I call?
Here are the selected destinations for our Prepaid International Call Add-ons.
Argentina
India
Portugal
Austria
Indonesia
Puerto Rico
Bangladesh
Ireland
Romania
Bermuda
Israel
Russia
Brazil
Italy
Singapore
Brunei Darussalam
Japan
South Africa
Cambodia
Kuwait
South Korea
Canada
Laos
Spain
Chile
Malaysia
Spain Canary Islands
China
Mexico
Sweden
Colombia
Netherlands
Taiwan
Costa Rica
New Zealand
Thailand
Dominican Republic
Nigeria
Türkiye
Finland
Northern Marianas Islands
UK
France
Norway
USA
Germany
Pakistan
Vatican City
Greece
Paraguay
Venezuela
Guam
Peru
Vietnam
Hong Kong
Philippines
Iceland
Poland
Will my Add-on roll over?
You can roll over unused minutes if you get the same International Call Add-on with the same expiry period before the Add-on expires.
For example, if you have a 7 days 50 Destinations Add-on, you’ll need to get another 7 days 50 Destinations Add-on before the original Add-on expires.
The unused minutes will take on the expiry period of the new add-on.
Will the inclusions in my recharge or my International Call Add-on be used first?
When calling a destination included in the standard international minutes of both your Add-on and your recharge, the minutes in your Add-on will be used before the minutes in your recharge.
What happens if I have two or more Add-ons active at the same time?
If you’ve bought a 7 day Add-on and a 28 day Add-on, the minutes in the 7 day Add-on will be used first, regardless of its expiry date. For example, if you have a 7 day and a 28 day 50 Destinations Add-on active, they will be used in this order: