Recharging your Prepaid Mobile Broadband service
This support article will show you how to recharge your Mobile Broadband service.
How to recharge your Prepaid Mobile Broadband service.
The best way to recharge your Prepaid Mobile Broadband service is through My Vodafone or Express Recharge. You can access these pages without using your data.
You can also recharge:
- By using the chat bubble on this page to message us.
- By sending an SMS to 1511 with a relevant code and using your saved credit/debit card or your My Credit balance.
- By calling 1300 650 410.
Our mobile broadband recharges and inclusions
Recharging over the phone.
When you recharge by calling 1300 650 410 you’ll need to enter your Mobile Broadband number and your 4 digit enquiry PIN. Check our support page for help finding your Prepaid Mobile Broadband number.
Can I opt-in to automatic recharge?
Yes. You can opt-in to Automatic Recharge by saving your credit/debit card. On your prepaid plan's expiry date, you’ll be Auto Recharged on the same plan as your most recent recharge. For more information, check out our automatic recharge support page.
How to pay for your recharge.
There are several payments methods you can use for your recharge.
You can recharge any of our prepaid recharge options with:
- VISA
- MasterCard
- American Express
By saving your credit card, you’ll be opted-in to Automatic Recharge. Paying with an unsaved credit card incurs a $1 card verification fee, which is then reversed within 7 days.
To help protect against credit card fraud, spend limits apply to credit card recharges made online and over the phone.
You can get a voucher from over 20,000 outlets across Australia, including:
- Vodafone stores
- Supermarkets
- Service stations
- Newsagents
- Convenience stores
You can redeem a voucher online with Express Recharge and My Vodafone, by SMS or over the phone using the 12 digit PIN.
To ensure you get the correct voucher for your recharge option, check out our vouchers page.
You can use your PayPal account to recharge online via Express Recharge or My Vodafone.
You’ll need to be signed up for PayPal and have sufficient funds in your PayPal account to pay for your recharge.
Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.
Additional information
If you don’t recharge for 120 days since the last time you recharged, your service will be disconnected.
$12-$250 Prepaid Mobile Broadband Bonus Data
For personal use only. Offer available to eligible new Vodafone Prepaid customers who purchase and activate either a $2 SIM with a $12-$250 recharge or a $12-$250 Starter Pack and activate on a Mobile Broadband (Data only) plan between 11 November 2024 and 31 March 2025 (‘Promotional Period) and activate by 31 March 2025. Offer available in all channels.
$2 SIM with $12 Recharge or $12 Mobile Broadband Starter Pack Offer: Eligible customers get 2GB bonus data on $12 recharge or starter pack for total 11GB data. Bonus data is applied within 72 hours following successful activation and is available on the first 6 recharges within 90 days of activation. Activation counts as the first recharge; the remaining 5 recharges must be completed within 90 days of activation. From the 7th recharge onwards, bonus data will no longer be applied, and your data entitlements will revert to the original Included Data inclusions.
$2 SIM with $35-$55 Recharge or $35-$55 Mobile Broadband Starter Pack Offer: Eligible customers get 35GB bonus data on $35 recharge or starter pack for total 70GB data, 50GB bonus data on $45 recharge or starter pack for total 100GB data, 135GB bonus data on $55 recharge or starter pack for total 200GB data. Bonus data is applied within 72 hours following successful activation and is available on the first 6 recharges within 180 days of activation. Activation counts as the first recharge; the remaining 5 recharges must be completed within 180 days of activation. From the 7th recharge onwards, bonus data will no longer be applied, and your data entitlements will revert to the original Included Data inclusions.
$2 SIM with $160 and $250 Recharge or Mobile Broadband Starter Pack Offer: Eligible customers get 85GB bonus data on $160 starter pack for a total 170GB data and 100GB bonus data on $250 starter pack for total 300GB. Bonus data is applied within 72 hours following a successful activation and is available on activation and next 2 recharges made before 31 March 2027. Activation Counts as the first recharge. From your 4th recharge onwards bonus data will no longer be applied, and your data entitlements will revert to the original Included Data inclusions.
Mobile Broadband plan: Must activate Vodafone SIM within 365 days of purchase. When you activate your Vodafone SIM, you accept the Vodafone Standard Form of Agreement. A summary and the full agreement are available at vodafone.com.au/sfoa. All offers subject to change. Prescribed ID and user details must be provided. Recharge costs additional. Not transferrable or redeemable for cash. Not for commercial or resale purposes. Data for use in Australia.
Mobile Broadband Prepaid Recharges
Credit expires after 7 days for $12 Recharge, 30 days for $35, $45 and $55 Recharges or 365 days for $160 and $250 Recharges. Unused included data will rollover once into your next recharge period (up to 50GB) and will be available for use until the expiry of your current recharge. Any unused rolled over data will be forfeited. For use in Australia only. Usage is calculated in per kB increments. Included data only for use in Australia on Vodafone’s network. Pricing subject to change.
Broadband service
You can use Vodafone 4G in our 4G areas. 4G in selected areas in Australia. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network congestion. See our coverage checker.
Automatic Recharge
You can save your credit or debit card to opt-in for Automatic Recharge. By saving your card, you authorise Vodafone to use these details to perform an Automatic Recharge on your prepaid plan's expiry date. The plan you will be Auto Recharged on will be the same plan as your most recent recharge, and you can opt-out at any time.