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Pay and Go Recharge

This support article will give you key information on moving to a Pay and Go recharge. Pay and Go has great value rates for data and calling within Australia and overseas.

How to recharge on Pay and Go.

The best way to recharge on Pay and Go is through My Vodafone or Express Recharge. You can access these pages without using your data.

You can also recharge:

  • By sending an SMS to 1511 with a relevant code and using your saved credit/debit card or your My Credit balance.
  • By calling 1511 from your Vodafone phone, following the prompts and using your saved credit/debit card.

Our Pay and Go recharges.

Additional information

Will my unused credit roll over when I recharge on Pay and Go?

Yes. Unused credit will roll over up to the value of $250, when you recharge on Pay and Go before your recharge expires.

For more information, check out our prepaid inclusions rollover support page.

Can I get Prepaid Add-ons if I’m on Pay and Go?

If you’re on a Pay and Go recharge, you can use your My Credit to get an Add-on by text message. You can also get Add-ons through Express Recharge and My Vodafone.

Can I call overseas on Pay and Go?

Standard international calls are deducted from your Pay and Go credit. Check out our prepaid international rates support page for more information.

Can I access international roaming on Pay and Go?

International roaming on Pay and Go is deducted from your Pay and Go credit. For more information, check out our international roaming rates page.

Can I use my prepaid service for premium calls or SMS?

No. You can’t use your prepaid service for premium calls or SMS.

Terms and conditions

Pay and Go recharge
60, 180 and 365 day expiry for all inclusions. Unused Pay and Go credit will rollover (up to max $250) if you recharge before your next expiry & maintain an active Pay and Go Recharge. Expiry period does not rollover. If customer switches from a Pay and Go recharge, to a Combo Plus recharge any unused Pay and Go Credit will be forfeited. Not for commercial or resale purposes. In Australia standard national calls are 20c per min, standard national TXT are 20c per TXT, data is 6c per MB.

International roaming rates for Prepaid
All International Roaming rates are subject to change – check our Roaming page before leaving for most current pricing. International Roaming charges are deducted from your My Credit balance if you have not purchased a Prepaid Roaming Add-on. Check your plan on our Roaming Rates page for all rates and charges. All Vodafone services are subject to network availability, individual device capabilities and limitations of overseas networks. Some Vodafone services may not be available whilst roaming in some destinations.

Prepaid International Minutes
Excludes premium services, special and overseas free phone numbers and video calls. Calls charged in per minute increments Standard Voice Calls to selected list of destinations. Destinations may change from time to time, see international calls page for a list of current destinations. Fair Use Policy applies. My Credit, if you have any, will be used for minutes of standard voice calls to selected destinations once included allocation is exhausted and for calls to any destinations not included in the selected destinations list or otherwise included in your recharge.

Rates and charges

Pay and Go

Data 6c per MB in 512KB increments
Standard national voice calls 20c per minute
Standard national SMS 20c per SMS
Standard national MMS 50c per MMS
Standard national video MMS 75c per video MMS
13 numbers 20c per minute
15 numbers  Rates dependent on service
18 numbers  20c per minute
1800 numbers Unlimited
Standard international calls Check out our support page for international call rates
Standard international SMS 20c per SMS
Standard international MMS 50c per MMS
Standard international video MMS 75c per video MMS
Standard international video calls Check out our support page for international call rates
International roaming Check out our support page for international roaming rates
Premium SMS Rates dependent on service
123 (0414100123 & 0414123123) Ask Anything $1.30/minute and $3.10 connection fee
1223 & 1225 Directory assistance $0.95/minute and $1.50 connection fee
Voicemail 20c per minute

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