Rolling over your prepaid inclusions

I'm on Prepaid Plus, and I'm recharging onto:

• Prepaid Plus – Up to 200GB unused data will be added to your Data Rollover when you recharge before expiry. Other unused inclusions are forfeited. Unused My Credit is not affected.
• Pay and Go – Unused inclusions are forfeited. You’ll lose any saved data and access to your Data Rollover. If you then recharge on Prepaid Plus again, you’ll have 0GB data saved and won’t be able to access your Data Rollover until you’ve completed another Prepaid Plus recharge.

I’m on Pay and Go, and I’m recharging onto:

• Prepaid Plus – Unused inclusions are forfeited. Unused My Credit is not affected.
• Pay and Go – Unused credit will rollover up to the value of $250, when you recharge on Pay and Go before your recharge expires. Unused My Credit is not affected.

Your My Credit balance will roll over when you top up with My Credit. 

My Credit is available to be used until 90 days from the date of your last recharge expiry or your last My Credit top-up date, whichever comes later. 

The maximum My Credit balance you can hold is $1000. 

You can roll over your Prepaid Add-on’s unused inclusions provided you buy the same type of Add-on with the same expiry period before your original Add-on expires. For example:

• If you have a 28 day Data Add-on, you’ll need to buy another 28 day Data Add-on before the original Add-on expires.
• If you have a 7 days 50 destinations Add-on, you’ll need to buy another 7 days 50 destinations Add-on before the original Add-on expires.

For more information, check out the support pages for Data Add-ons, Talk Add-ons, Prepaid Roaming Add-ons and International Call Add-ons.

Unexpired data rolls over and takes on the expiry date of your new recharge. However, you won't be able to recharge if your data balance is 50GB or higher.