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Proof of purchase

This support article will give you key information on requesting a proof of purchase for a device you’ve bought from us. You'll be asked for your proof of purchase if you have your device repaired under warranty, and may be asked for it when you submit an insurance claim.

How to request a proof of purchase for your device.

The best way to request a copy of the proof of purchase for your device is through My Vodafone.

Requests for proof of purchase are usually processed within 1 business day.

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